I have a little surprise charge on my credit card this morning. $29 for a 3 month subscription to DDO. The surprise is that I paid for a 2 year pass in December. I know this is just a bug in accounting, and will be corrected soon.
999 others need to know.
The Old Man of Cannith
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Thread: Double Charging Bug
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02-25-2019, 09:51 AM #1Community Member
- Join Date
- Oct 2009
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- 381
Double Charging Bug
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02-25-2019, 01:58 PM #2Community Manager
- Join Date
- Nov 2010
- Posts
- 0
Please send me a private message with your ticket number so we can look further into this. Thanks!
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02-28-2019, 03:49 PM #3Community Member
- Join Date
- Oct 2009
- Posts
- 381
Quickly corrected.
Sorry, wasn't paying attention to this thread.
Got a quick, polite reply to my email, and checking today, the correction has been applied to my credit card.
As expected.
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