Game Crashes at quest entrances!

[LeslieWest_GuitarGod]

I have a guildie who has a game breaking issue that I hope we can find a solution for.


ISSUE: When he gets close to some quest entrances his client closes. No error message - game just closes. When he tries to long back in, if he's too close to the door, it will just boot him and he will have to log in through Forgotten Realms (!!!???) to get back to the quest.

Been ongoing thing for 2 lives and on multiple toons. He has reinstalled his client a few times and nothing. He put in a ticket and was told it by the tech it was "beyond my abilities"

I haven't heard this one before.. anyone have any ideas?!

[lyrecono]

Seems like something goes wrong when trying to load a new instance, could be local or server side.
Try a fresh install on an ssd (and a decent pc)
Also check the connection to the server.