Charged (more) in Dollars for my VIP Sub in the UK

[Amoneth]

I re-subbed (from the UK) yesterday and it said £8.99 but then charged me in dollars, which worked out at £9.42. I appreciate that it's only 43p but it's the principle, please could I be refunded for the difference.

[Alisonique]

I re-subbed (from the UK) yesterday and it said £8.99 but then charged me in dollars, which worked out at £9.42. I appreciate that it's only 43p but it's the principle, please could I be refunded for the difference.

Agreed

[Amoneth]

Please could someone from SSG respond to this, I don't want to have to claim it back via Paypal but I will and I certainly won't be subbing again if it's going to happen every time

[silinteresting]

I re-subbed (from the UK) yesterday and it said £8.99 but then charged me in dollars, which worked out at £9.42. I appreciate that it's only 43p but it's the principle, please could I be refunded for the difference.

as an englishman i have to say we pay extra for everything in my country, its just the way it is.
but i got to say to pick a fight over 43p is a little odd.

just saying.

your friend sil

[Amoneth]

as an englishman i have to say we pay extra for everything in my country, its just the way it is.
but i got to say to pick a fight over 43p is a little odd.

just saying.

your friend sil

Like I said, it's the principle. It says the price is £8.99 then charges you more, it's not right

To be honest, I'd settle for a small points code and an assurance that the issue is going to be fixed so it doesn't happen again, just something...

[bls904c2]

i would say VAT but thats 20% isn't it sorry to hear about the difference.

i'm interested in what the 5% difference is

[Amoneth]

Paypal dispute opened due to complete lack of response. It's nice to know us Eu people are as valued as ever

[Drelak]

To OP: This kind of things take about two weeks to get response through customer support (slow I know, but I have no other complaints about the service that was always helpful and friendly).
Devs have nothing to do with money transfers.

To others: In UK it is customary to have VAT included in the price.
This 5% was most likely fee for currency change from £ to $, that should not have happened.

[Amoneth]

To OP: This kind of things take about two weeks to get response through customer support (slow I know, but I have no other complaints about the service that was always helpful and friendly).
Devs have nothing to do with money transfers.

To others: In UK it is customary to have VAT included in the price.
This 5% was most likely fee for currency change from £ to $, that should not have happened.

TWO WEEKS?! Seriously?! That's nuts!

It was nothing to do with VAT, I've been paying monthly for about a year now, I've never been charged anything but £8.99, in pounds. This was a bug with the process. I even tested it on my other account a few days later and paid £8.99, so whatever it was, it's either intermittent or it has since been fixed.

[Garbudo]

Could this be US taxes?

[Drelak]

Could this be US taxes?

No. Those only apply to US customers for this game.