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  1. #1
    Community Member
    Join Date
    Dec 2009
    Posts
    32

    Default Game shuts down after server select

    I played the game the last two days. Runs fine. But when i try to get on the next day I select the server it says getting in line to connect and the DDO client just goes away. No error messages. It just stops and I am looking at my desktop.

    Yesterday I selected a different server, client ran, got to character select, shut client down. Logged back in and tried the original server and it ran normally.

    Today having the same issue.

    I have gone through with task manager and shut down anything I think might be DDO related, no change.

    Today the using a different server trick isn't working.

    Rebooting my system has fixed it so far.

  2. #2
    Community Manager
    Cordovan's Avatar
    Join Date
    Nov 2010
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    0

    Default

    Try installing the DirectX Runtime. You can do this by launching the DDO Client, clicking on the drop-down arrow, and going to Options. From there, click on Repair and click the Install button.
    Have fun, and don't forget to gather for buffs!
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  3. #3
    Community Member
    Join Date
    Apr 2006
    Posts
    511

    Default

    I been having the same issue lately. The first time I rebooted which corrected the issue. When it happened again I started closing programs till it worked. After happening several more times I isolated it to Chrome. So far just completely closing chrome have resolved the issue.

  4. #4
    Community Member
    Join Date
    Jul 2013
    Posts
    18

    Default I had same issue

    My Motherboard uses the killer network card. I uninstalled the killer application software and just kept the basic drivers installed. This resolved my issue. If your network card comes with any type of software management tool, uninstall them. just install the basic drivers with no options.

  5. #5
    Community Member Rasputin187's Avatar
    Join Date
    Jul 2009
    Posts
    19

    Default Having the same issue

    I am having the same issue and it is not isolated to DDO. The same is happening when I log into The Elder Scrolls Online. Found out it was a problem with the newest NVIDIA drivers. I reverted to the last driver and everything works fine now.
    Quote Originally Posted by grodon9999 View Post
    Be careful though, a dwarf wearing a bunny hat while covered in Barkskin looks like on Ewok.

  6. #6
    Community Member
    Join Date
    Dec 2009
    Posts
    32

    Default

    Tried to launch game. Getting in line to connect. Client vanishes AGAIN

    Tried the triangle/options/repair/install got" unable to find dxwebsetup.exe"

    Running Win10/ embedded directX12

    downloaded the dxwebsetup.exe from Microsoft. Tried to launch it. Got "directX setup has determined a newer or equivalent version of directx has been installed already"

    Tried to launch game again and it worked. Appears to be some sort of directx issue.

  7. #7
    Community Member Craigrx1's Avatar
    Join Date
    Oct 2010
    Posts
    66

    Default

    Quote Originally Posted by Rasputin187 View Post
    I am having the same issue and it is not isolated to DDO. The same is happening when I log into The Elder Scrolls Online. Found out it was a problem with the newest NVIDIA drivers. I reverted to the last driver and everything works fine now.
    I was having the same issue and I did finally figure out it was the Nvidia drivers as well (after reinstalling DirectX several times) the newest set of drivers fixed the problem for me.
    When I am good I am very good and when I am bad I am better

  8. #8
    Community Member
    Join Date
    Dec 2009
    Posts
    32

    Default

    Quote Originally Posted by Aryuholy View Post
    Tried to launch game. Getting in line to connect. Client vanishes AGAIN

    Tried the triangle/options/repair/install got" unable to find dxwebsetup.exe"

    Running Win10/ embedded directX12

    downloaded the dxwebsetup.exe from Microsoft. Tried to launch it. Got "directX setup has determined a newer or equivalent version of directx has been installed already"

    Tried to launch game again and it worked. Appears to be some sort of directx issue.
    Haven't had the issue again since doing this

  9. #9
    Community Member Tremes's Avatar
    Join Date
    Feb 2010
    Posts
    41

    Default no dxwebsetup.exe

    Quote Originally Posted by Cordovan View Post
    Try installing the DirectX Runtime. You can do this by launching the DDO Client, clicking on the drop-down arrow, and going to Options. From there, click on Repair and click the Install button.
    I tried the repair but it comes up with Unable to find dxwebsetup.exe. So I went to Microsoft website and downloaded it and still nothing. any other ideas please?

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