Double Bonus Points not showing at purchase?

[Haphazarduk]

I'm sure the £40 option is supposed to give 9000 points when double bonus is on and it's only showing 6300 (bonus is 2700) right to the point of purchase. Does it deliver the full 9000 if you progress or did I imagine the whole thing?

Hap

[xCataluna]

First, are you trying to purchase through the DDO Store or the DDO Market?
Because Double Bonus Points only apply to purchases through the Store.

If you're already looking at the Store, do you see a yellow banner "Double Bonus Points" across the top of each point bundle?
That's what I see when I open the points page, and the bonus points are calculated accordingly.

[Linchu]

UK store issue? Not showing bonus points at the moment. Also not delivering them - just tested with a £4.99 pack.

[Haphazarduk]

First, are you trying to purchase through the DDO Store or the DDO Market?
Because Double Bonus Points only apply to purchases through the Store.

If you're already looking at the Store, do you see a yellow banner "Double Bonus Points" across the top of each point bundle?
That's what I see when I open the points page, and the bonus points are calculated accordingly.

Not seeing the banner. Does look like a UK store issue.

Hap

[Cordovan]

We have now corrected an issue with UK/Euro payments. Sorry about that.

[Linchu]

Thanks - working fine now