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  1. #1
    Community Member
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    Jun 2013
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    Default Stuck on Loading Screen

    It only started today. I've been playing DDO for the past week and it's been pretty stable (outside of the random 2-3 sec lock ups every once and awhile, but that's another topic). Last night I was doing the Catacombs quest chain and noticed whenever I tried to zone into Marketplace, I'd be stuck on a loading screen and be forced to Alt+f4.

    It's been a few hours and I've restarted the game a few times, but I still cannot get into the Catacombs. I also just went to quest in Tangleroot and after I did the first dungeon there, I got hit with another loading screen that didn't budge (read: 5min of no bar progress).

    Is there a way to fix this as it's honestly annoying..

  2. #2
    Community Member DeKalbSun's Avatar
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    Sep 2012
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    78

    Default me too

    I was entered first catacombs quest and the game crashed. Now every time I try to log on I get stuck on loading screen that says "cleaning up old connection"
    been like this all day
    I'm on Orien server
    Orien: Mangas Geronimo (Main) Grocery Baggs (Alt) Naiche Geronimo (Alt)

  3. #3
    Community Member
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    Jun 2013
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    Default

    Quote Originally Posted by DeKalbSun View Post
    I was entered first catacombs quest and the game crashed. Now every time I try to log on I get stuck on loading screen that says "cleaning up old connection"
    been like this all day
    I'm on Orien server
    I'm on the Orien server as well. I just logged onto a character on Khyber, ran to Catacombs, logged the quest and it let me go in on there, went back to Orien, nope, loading screen for days.

  4. #4
    Community Member DeKalbSun's Avatar
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    Sep 2012
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    Default

    yeah, i just re-subscribed to this game to try it out a few days ago and this happens. Filed tickets and no response yet.
    Orien: Mangas Geronimo (Main) Grocery Baggs (Alt) Naiche Geronimo (Alt)

  5. #5
    Community Member fmalfeas's Avatar
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    Apr 2009
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    1,118

    Default

    I'm on Orien, and in the last couple days, there's multiple doors in the marketplace that give me the permanent loading screen. Including the Airship door. Yet all the other airship doors work fine.

  6. #6
    Community Member
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    Oct 2009
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    0

    Default

    same as above...what makes it worse is that every single time i try to restart from a dead loading screen... the launcher then gets stuck again at either "installing pre requisite software" or fails "ddo connecting to patch server"

    basically have to wait 5 minutes or so before i can even login again
    Last edited by skenderbeu; 01-01-2018 at 03:21 PM.

  7. #7
    Community Member
    Join Date
    Sep 2017
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    181

    Default

    April 22, 7:05 EST. Orien. Marketplace. Loading Please Wait x20+ minutes.

    I'm not a techie. Not sure if it's a me or a DDO problem, though I can run other online games just fine.

    I'm doing Gianthold... pretty much the only way in is via Marketplace. This is why I suggest that the Teleport spells be expanded to all zones. At least we'd know that it's a zonewide issue vs a Marketplace one. (For me, rarely, it's a Kundarak one too.)

    EDIT = Workaround. I did /death and ended up in Gianthold. I guess I'm going to have to go to Log-In Screen to leave Gianthold until / if it's fixed. Of course, when I came back to Marketplace at 9:15 EST... it was fine... Kundarak was Loading please wait... I hope this helps.
    Last edited by Dalris_Thane; 04-21-2018 at 08:17 PM.

  8. #8
    Community Member Dulcimerist's Avatar
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    Jul 2010
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    2,197

    Default

    House K gate or teleporter to Marketplace hangs.

    Just tried to get from Barrel's Bottom to the 3BC wilderness and had the hang. This is frustrating, since that blocks one of the dailies.
    "Swords will cut you wide open!" - Trip Fisk

  9. #9
    Community Member Jerevth's Avatar
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    Mar 2016
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    1,832

    Default

    I ran into this yesterday trying to escape Cannith.
    Three attempts, three screen locks. Twice at the guild anchor and once at the marketplace gate.
    I tried a fourth time and that one worked.

    Some fellow guildies had the issue the night previous and one had a character that couldn't load until the next day.

    I am hoping today's patch addresses this- something about SQQ errors and loading?

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