1 Item lost on TR

[Ordinary]

Not sure how important an item it is, as it doesn't say. This is the message posted in the client:

(Error): 1 item not transfered to your reincarnation cache. Please log out and back in to re-try the process. If you continue to receive this message, contact customer service and give them this info: [NAMEMaetrim [M])][WORLD:Cannith-56][SERVERTIME:255943799.576612]

This message appeared last night after I first TR'd and two more times tonight after login and retry just before the server downtime on Friday 27th October.
Not sure how else to contact customer service?

[irmgaard]

Not sure how important an item it is, as it doesn't say. This is the message posted in the client:

(Error): 1 item not transfered to your reincarnation cache. Please log out and back in to re-try the process. If you continue to receive this message, contact customer service and give them this info: [NAMEMaetrim [M])][WORLD:Cannith-56][SERVERTIME:255943799.576612]

This message appeared last night after I first TR'd and two more times tonight after login and retry just before the server downtime on Friday 27th October.
Not sure how else to contact customer service?

Don't bother. There is no customer service.