Can't go past the Launcher in Windows 10

[HawkFest]

Hello, as the title says I can't go past the Launcher screen. I've just acquired a new laptop, an HP Envy m6-aq105dx (hardware listed further down), downloaded and installed the game from the official page with High-Res dat files.

Then just to make sure, I've checked that there was an entry in McAfee LifeSafe Firewall, disabled UAC and started the launcher from its folder with administrator privilege.

I already have an account from 2 years back, so I logged in with that account and it recognized me (thankfully since I bought for around 100$ of stuff, mainly expansion packs). But whatever server I choose, when I select it and then click start, the Launcher closes and that's it, no game...

My Hardware:
- i7-7500U Intel CPU running @ 2904 MHz (advertised at 2.7 GHz)
- 16GB DDR4 RAM
- Intel HD Graphics 620 up to 8GB memory, driver v21.20.16.4639 (latest, with Windows 10 fully updated), resolution 1920x1080, shaders v5.1, OpenGL v4.4, OpenCL v2.1 Vulkan v1.0.0, DirectX v12.0

Any help would be greatly appreciated...

[Greantun]

Hello, as the title says I can't go past the Launcher screen. I've just acquired a new laptop, an HP Envy m6-aq105dx (hardware listed further down), downloaded and installed the game from the official page with High-Res dat files.

Then just to make sure, I've checked that there was an entry in McAfee LifeSafe Firewall, disabled UAC and started the launcher from its folder with administrator privilege.

I already have an account from 2 years back, so I logged in with that account and it recognized me (thankfully since I bought for around 100$ of stuff, mainly expansion packs). But whatever server I choose, when I select it and then click start, the Launcher closes and that's it, no game...

My Hardware:
- i7-7500U Intel CPU running @ 2904 MHz (advertised at 2.7 GHz)
- 16GB DDR4 RAM
- Intel HD Graphics 620 up to 8GB memory, driver v21.20.16.4639 (latest, with Windows 10 fully updated), resolution 1920x1080, shaders v5.1, OpenGL v4.4, OpenCL v2.1 Vulkan v1.0.0, DirectX v12.0

Any help would be greatly appreciated...

Here is something that Cordovan did to fix his problem: https://www.ddo.com/forums/showthrea...=1#post6006059

[HawkFest]

Here is something that Cordovan did to fix his problem: https://www.ddo.com/forums/showthrea...=1#post6006059

It worked ! Looks like Windows 10, though it comes with DirectX 12, doesn't include DirectX 9, 10 or 11 that's required for this game. I'll repeat the link for downloading the DirectX installer in case someone else fumbles onto this thread: https://www.microsoft.com/en-us/down...ils.aspx?id=35

Thanks a lot ! :-)

[TitusOvid]

It worked ! Looks like Windows 10, though it comes with DirectX 12, doesn't include DirectX 9, 10 or 11 that's required for this game. I'll repeat the link for downloading the DirectX installer in case someone else fumbles onto this thread: https://www.microsoft.com/en-us/down...ils.aspx?id=35

Thanks a lot ! :-)

It worked, ty. It would be awesome if this could be a sticky somewhere. At leat be more prominent. This seems to be a common problem. TY.

[sk3l3t0r]

Finally light at the end of the tunnel... glad I found this thread.

Ever since the last DDO updates my Windows 10 machines and DDO have not been playing nice. Something was done in that update that changed, because the 3 x Windows 10 machines in my home all behave the same way with a DIrectX 9.0c error 105 crash whenever I try to change graphic settings OR whenever I try to run multiple instances of DDO using 2 different accounts on the same computer (dual-boxing on one PC instead of two)

I will give this a shot and see if that resolves my issue.

[sk3l3t0r]

Finally light at the end of the tunnel... glad I found this thread.

Ever since the last DDO updates my Windows 10 machines and DDO have not been playing nice. Something was done in that update that changed, because the 3 x Windows 10 machines in my home all behave the same way with a DIrectX 9.0c error 105 crash whenever I try to change graphic settings OR whenever I try to run multiple instances of DDO using 2 different accounts on the same computer (dual-boxing on one PC instead of two)

I will give this a shot and see if that resolves my issue.

Well so far so good, except for the world's coming down ...assume the weekly restart...