What is going on with DDO lately?

[Dark_Lord_Mary]

What's going on with DDO lately? I mean really - I go to buy DDO coins and I get charged the $$, yet receive no coins, just an error code.
I try to contact them and get stonewalled by old webpages and incorrect contact data.
Shard exchange is down.
Monster manual is malfunctioning -

really - can we the community agree that this is becoming a mild a disaster? I mean what exactly is SSG doing? Can't they divest themselves from Turbine and
at least have updated contact info for when things go wrong? Trying to find out who to talk to in regards to a failed purchase led me down a rabbit hole that lead to contact info for WB/Turbine.

Standing Stone - how about you stop over-committing yourself with game updates and fix some of the basic system stuff - oh and how about providing reliable contact info that's current since WB/Turbine is no longer in the picture.

Meanwhile, still waiting either on a refund or the ddo coins.

Sometimes I wonder why I bother expecting reliability with a 12 year old game, call me a dreamer.

[Lynnabel]

Here is the link to contact Customer Support:

https://help.standingstonegames.com/...form_id=437947

[Taimasan]

What's going on with DDO lately? I mean really - I go to buy DDO coins and I get charged the $$, yet receive no coins, just an error code.
I try to contact them and get stonewalled by old webpages and incorrect contact data.
Shard exchange is down.
Monster manual is malfunctioning -

really - can we the community agree that this is becoming a mild a disaster? I mean what exactly is SSG doing? Can't they divest themselves from Turbine and
at least have updated contact info for when things go wrong? Trying to find out who to talk to in regards to a failed purchase led me down a rabbit hole that lead to contact info for WB/Turbine.

Standing Stone - how about you stop over-committing yourself with game updates and fix some of the basic system stuff - oh and how about providing reliable contact info that's current since WB/Turbine is no longer in the picture.

Meanwhile, still waiting either on a refund or the ddo coins.

Sometimes I wonder why I bother expecting reliability with a 12 year old game, call me a dreamer.

So didn't say it like you wanted ham so it stays broke.

[bracelet]

So didn't say it like you wanted ham so it stays broke.

Best thread derail ever.

[nimodoc]

Wiki down as well

[PsychoBlonde]

Is it the DDOcalypse?

[LrdSlvrhnd]

Wiki down as well

DDO Wiki is unrelated to/unaffiliated with DDO/SSG, with its own team. So that's an entirely unrelated issue to DDO's current problems. So don't blame SSG/the devs for that one *g*

[Tlorrd]

Clearly the dupers figured out how to get AS from the monster manual on repeat .... 10 million AS later, ASAH and monster manual is shut down.

Black friday??

[Inanout]

Some wiki pages still work.
Is it possible someone is just editing them and hitting delete.
Can someone who edits wiki check.
If it is the case maybe they can be stopped .

[SerPounce]

Clearly the dupers figured out how to get AS from the monster manual on repeat .... 10 million AS later, ASAH and monster manual is shut down.

Black friday??

That does seem like the logical conclusion. ASAH prices have been getting wild over the last few weeks also (at least on Sarlona).

It's unfortunate that there is both people so dedicated to cheating and blowing up the game economy and that SSG is apparently helpless to stop it. Who knows what can be done at this point.

[Shoemaker]

DDO Wiki is unrelated to/unaffiliated with DDO/SSG, with its own team. So that's an entirely unrelated issue to DDO's current problems. So don't blame SSG/the devs for that one *g*

Funny story... This is true. Entirely not SSG's fault... While usually my fault, I have no idea why it crashed this time, and I'm honestly surprised it's not back up yet.

[Shoemaker]

Some wiki pages still work.
Is it possible someone is just editing them and hitting delete.
Can someone who edits wiki check.
If it is the case maybe they can be stopped .

Wiki will be fine once it comes back up. Not sure why it crashed (was streaming when it happened). /shrug Either way, it's not a deletion issue, and the pages that still "work" are cached locally on your machine.

[PermaBanned]

Standing Stone - how about you stop over-committing yourself with game updates and fix some of the basic system stuff

So much that. Ravenloft isn't going to provide the game salvation if it's just window dressing on a cracked foundation... and our foundation appears to be crumbling well beyond just cracked. No point in a new paint job for a car with a busted motor...

The analogies could go on endlessly. Really looking forward to a restoration of my confidence as a potential consumer and fincancial supporter. Genuinely wondering what threshold of suckiness the game must sink past before it's addressed instead of waved off.

[chorsil]

The customer support is a myth, i swear.
Putting in a ticket is pointless no matter your seniority nor your reason.
Is there any actual way to get any help, or are we on Titanic, watching it go down with no life boats?

[Quikster]

Wiki will be fine once it comes back up. Not sure why it crashed (was streaming when it happened). /shrug Either way, it's not a deletion issue, and the pages that still "work" are cached locally on your machine.

Loads fine on my MacBook Pro which I have never used to access the wiki. Hopefully all is back up and running now. It has been an invaluable tool for someone returning to the game after IHAVENOIDEA how long. +1 and thanks!

[Sunnsett]

I have noticed several new issues recently.

First, once you leave Korthos, zombies are for all intents and purposes invincible. I have entered level 5 quests with a level 7 toon (3rd reinc) and regardless of weapon type, enhancement bonus, etc. cause no damage, just a scrolling line of yellow zeros over zombies head. Maybe out of every 20 hits score 1 hp damage. If swarmed, I don't have a hope in hell.

Second, ghost touch/bane, disruption, undead bane weapons are gone. Checked crafting hall and nearest thing is you can craft a ghost touch shard. That is all. If there are no more weapons against undead then undead should be removed from game (goodbye Necropolis).
I like a challenge as much as the next person, but creating impossible, no-win situations is not challenging, it is tilting at windmills.
When you cannot advance your character because you are stone walled by lack of sufficient tools to complete quests, you have removed the whole intent of playing.
People who want these extreme challenges can decide for themselves by entering quest with out specific gear. Those that want to advance their character should be able to access a variety of gear to help them.

Third, weapon types such as flaming or icy when equipped used to show on graphics as their type (seeing equipped flaming long sword sheathed in flames) was appealing. Why is that changed?

Fourth, Dragonborn. Nice race, but my artificer toon when attacking shows weapons pointed at the sky (Xbow and rune arm). Still attacks, still causes damage, but looks silly on screen. Cant this be sorted out?

I'm beginning to feel that SSG is trying to make the game not worth playing, maybe to give them selves a reason to shut it down when players quit the game, stop buying memberships?

BTW, where does Cordovan stand on these issues?

[Phoenicis]

I have noticed several new issues recently.

First, once you leave Korthos, zombies are for all intents and purposes invincible. I have entered level 5 quests with a level 7 toon (3rd reinc) and regardless of weapon type, enhancement bonus, etc. cause no damage, just a scrolling line of yellow zeros over zombies head. Maybe out of every 20 hits score 1 hp damage. If swarmed, I don't have a hope in hell.

Second, ghost touch/bane, disruption, undead bane weapons are gone. Checked crafting hall and nearest thing is you can craft a ghost touch shard. That is all. If there are no more weapons against undead then undead should be removed from game (goodbye Necropolis).
I like a challenge as much as the next person, but creating impossible, no-win situations is not challenging, it is tilting at windmills.
When you cannot advance your character because you are stone walled by lack of sufficient tools to complete quests, you have removed the whole intent of playing.
People who want these extreme challenges can decide for themselves by entering quest with out specific gear. Those that want to advance their character should be able to access a variety of gear to help them.

Third, weapon types such as flaming or icy when equipped used to show on graphics as their type (seeing equipped flaming long sword sheathed in flames) was appealing. Why is that changed?

Fourth, Dragonborn. Nice race, but my artificer toon when attacking shows weapons pointed at the sky (Xbow and rune arm). Still attacks, still causes damage, but looks silly on screen. Cant this be sorted out?

I'm beginning to feel that SSG is trying to make the game not worth playing, maybe to give them selves a reason to shut it down when players quit the game, stop buying memberships?

BTW, where does Cordovan stand on these issues?

I just made a brand new lvl 7 character, ranger, took the starter equipment and the starter scimitar. Zombies took full damage from slashing, no yellow 0's to be seen.

Ghost bane, disruption and undead bane have been gone for a very long time, nothing recent about that change. Look for unnatural bane in Cannith crafting. Vorpal replaces all the disruption/smiting weapons, it works on everything now unless I misremember, and it drops like candy, as low as ML1.

[Mofus]

I too have seen the 0's when fighting undead. Not all the time, but intermittently. Something is wonky there.

[Phoenicis]

I too have seen the 0's when fighting undead. Not all the time, but intermittently. Something is wonky there.

skellies have DR bludgeon, Zombies have DR slash, several others have more specific DRs, like the holy for the ghostly skellies in Delara's

Simply saying you have seen zeros doesn't clarify much, weapon specifics and specific quest would be very useful.

[Sunnsett]

Skells, ghouls ghasts, etc. are not a problem. Just zombies other than those found on Korthos. Weapons are of all type (bludgeon/slash/pierce), elements (fire/ice/acid/air), alignment (lawful/chaotic/neutral/good/evil) as I said in original post.