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  1. #1
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    Default downtime today

    Just asking, nothing on the launcher, and nothing on the forums.

    Login but ALL worlds show offline, also had a server warning earlier when I was logged in. Weekly restart?
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  2. #2
    Community Member Gleep_Wurp's Avatar
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    Default same here

    Quote Originally Posted by sk3l3t0r View Post
    Just asking, nothing on the launcher, and nothing on the forums.

    Login but ALL worlds show offline, also had a server warning earlier when I was logged in. Weekly restart?
    i thought the downtime was wednesdays, but seeing as it has been on a tuesday, wednesday ,thursday........................communication has been less as of late.

  3. #3
    Developer Steelstar's Avatar
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    This is the weekly restart, yes. We strive for the Wednesday slot normally, but with the Mordor launch over on LOTRO yesterday, it shifted to Thursday this week.
    We don't only build for the builds that exist.
    We don't only build for the builds that are good right now.

    The fact that some changes are necessary is not diminished by the fact that other necessary changes have not happened yet.

  4. #4
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    Quote Originally Posted by Steelstar View Post
    This is the weekly restart, yes. We strive for the Wednesday slot normally, but with the Mordor launch over on LOTRO yesterday, it shifted to Thursday this week.
    Thanks !
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  5. #5
    Community Member Dragavon's Avatar
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    Quote Originally Posted by Steelstar View Post
    This is the weekly restart, yes. We strive for the Wednesday slot normally, but with the Mordor launch over on LOTRO yesterday, it shifted to Thursday this week.
    It would have been nice if you guys managed to inform people about things like this earlier, like say tuesday in this case.

    Because you know, letting people know before it happens is a good thing.

    I am not terribly impressed

  6. #6
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    do we have any eta of an up time for the worlds? should i watch a show or two or just go back to sleep? if its more then a 3 hour down time there go my plans to play before work

  7. #7
    Community Member Dragavon's Avatar
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    Quote Originally Posted by HippieBallz View Post
    do we have any eta of an up time for the worlds? should i watch a show or two or just go back to sleep? if its more then a 3 hour down time there go my plans to play before work
    I have seen some restart take less than 20 mins, it should take less than an hour, but have also seen it take 2-3 hours sometimes. So difficult to say really

  8. #8
    Developer Steelstar's Avatar
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    Quote Originally Posted by HippieBallz View Post
    do we have any eta of an up time for the worlds? should i watch a show or two or just go back to sleep? if its more then a 3 hour down time there go my plans to play before work
    I don't believe this should be longer than the average weekly restart; relatively quick.

    Quote Originally Posted by Dragavon View Post
    It would have been nice if you guys managed to inform people about things like this earlier, like say tuesday in this case.

    Because you know, letting people know before it happens is a good thing.

    I am not terribly impressed
    We do strive to have these things posted ahead of time. However, the following is a good rule of thumb for how these things work:
    • Most weeks, it will be Wednesday at 9AM Eastern, as per this thread.
    • It occasionally needs to happen on Tuesday. When it does, it's usually mentioned in the same thread.
    • It occasionally needs to happen on Thursday! If it hasn't happened on Tuesday or Wednesday, it's almost 100% going to happen Thursday.
    • If the servers are going down at 9AM between Tuesday and Thursday, chances are reeeeeally high that it's the restart.
    • Restart takes about an hour, if we aren't patching something during the same downtime. (We usually aren't, and it's definitely mentioned when we do).
    • When the worlds reopen, it will take up to an hour for guild airship amenities to repopulate.
    We don't only build for the builds that exist.
    We don't only build for the builds that are good right now.

    The fact that some changes are necessary is not diminished by the fact that other necessary changes have not happened yet.

  9. #9
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    Quote Originally Posted by Steelstar View Post
    I don't believe this should be longer than the average weekly restart; relatively quick.



    We do strive to have these things posted ahead of time. However, the following is a good rule of thumb for how these things work:
    • Most weeks, it will be Wednesday at 9AM Eastern, as per this thread.
    • It occasionally needs to happen on Tuesday. When it does, it's usually mentioned in the same thread.
    • It occasionally needs to happen on Thursday! If it hasn't happened on Tuesday or Wednesday, it's almost 100% going to happen Thursday.
    • If the servers are going down at 9AM between Tuesday and Thursday, chances are reeeeeally high that it's the restart.
    • Restart takes about an hour, if we aren't patching something during the same downtime. (We usually aren't, and it's definitely mentioned when we do).
    • When the worlds reopen, it will take up to an hour for guild airship amenities to repopulate.
    yes it was in this tread on the day of the restart. i think the others are talking about the non-existent thread prior to the date of the restart even a 12-6 hour heads up is nice for the players/payers as many of us play before going to work or only have set times we can get on. It would be nice to see when it went down i looked in the service threads for the post about any down time last update there was for 7/27/17 thats a little while ago and none about the weeklys following that date it only takes a few moments to post a quick tread there about a restart so we the players know whats going on its not to much to ask as we cant read your minds about if it will be a tuesday wednesday or thursday. thank you for your understanding and i hope better upkeep on informing the players of down time

  10. #10
    Hero JOTMON's Avatar
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    Quote Originally Posted by Steelstar View Post
    I don't believe this should be longer than the average weekly restart; relatively quick.



    We do strive to have these things posted ahead of time. However, the following is a good rule of thumb for how these things work:
    • Most weeks, it will be Wednesday at 9AM Eastern, as per this thread.
    • It occasionally needs to happen on Tuesday. When it does, it's usually mentioned in the same thread.
    • It occasionally needs to happen on Thursday! If it hasn't happened on Tuesday or Wednesday, it's almost 100% going to happen Thursday.
    • If the servers are going down at 9AM between Tuesday and Thursday, chances are reeeeeally high that it's the restart.
    • Restart takes about an hour, if we aren't patching something during the same downtime. (We usually aren't, and it's definitely mentioned when we do).
    • When the worlds reopen, it will take up to an hour for guild airship amenities to repopulate.

    a message on the login startup screen would go a long way to alleviating annoyances..

    a simple .. servers restarted at 'time' due to regular maintenance.

    I logged in today not knowing there was a server restart.. and had no ship amenities.
    I am on an empty virgin big ship with the option to buy and place amenities even though we own every amenity and the cargohold was recently updated..
    So.. first thought bugged ship instance.. exit and renter guildship.. nope.. change toons..nope , load non guilded toon and reload guilded toon.. nope.. restart client..nope.. still empty..
    was about to submit a ticket but checked the forums first and saw this thread...
    Now I am left guessing how long the restart was and how long before the ammenties reload (assuming the hour after restarted servers) before I know if the guildship is working properly again.
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  11. #11
    Community Member PermaBanned's Avatar
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    Quote Originally Posted by Steelstar View Post
    I don't believe this should be longer than the average weekly restart; relatively quick.



    We do strive to have these things posted ahead of time. However, the following is a good rule of thumb for how these things work:
    • Most weeks, it will be Wednesday at 9AM Eastern, as per this thread.
    • It occasionally needs to happen on Tuesday. When it does, it's usually mentioned in the same thread.
    • It occasionally needs to happen on Thursday! If it hasn't happened on Tuesday or Wednesday, it's almost 100% going to happen Thursday.
    • If the servers are going down at 9AM between Tuesday and Thursday, chances are reeeeeally high that it's the restart.
    • Restart takes about an hour, if we aren't patching something during the same downtime. (We usually aren't, and it's definitely mentioned when we do).
    • When the worlds reopen, it will take up to an hour for guild airship amenities to repopulate.
    Some of us have noticed that when it's not going to be on a Wednesday, y'all tend to give us a "head's up" about it (in advance even). When there's no prior announcement to the contrary, some of us just plan around the regularly scheduled down time and thus don't generally happen to notice that it didn't happen - and then become either curious or concerned that something just may be wrong because it appears to be an unpland downtime the day after the restart.


    Quote Originally Posted by Steelstar View Post
    This is the weekly restart, yes. We strive for the Wednesday slot normally, but with the Mordor launch over on LOTRO yesterday, it shifted to Thursday this week.
    Having said all that, thank you for popping by and letting us know it is just the regular restart vs a surprise "hot fix," Cove issue or whatever else.
    Last edited by PermaBanned; 08-03-2017 at 11:24 AM.
    I would still like to see... Something that tests character versatility and player adaptability rather than character focus strength and quest knowledge.
    I play the quests for the content of the quests not just as an XP/min merry-go-round.
    Actual play experience is worth infinitely more than theorycrafting...

  12. 08-03-2017, 11:32 AM


  13. #13
    Community Member zehnvhex's Avatar
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    Quote Originally Posted by Steelstar View Post
    I don't believe this should be longer than the average weekly restart
    Out of curiosity, why have you guys never updated the launcher so that you ~can~ change the message in case of servers being down for maintenance? It seems like such a simple fix but there's got to be more to it.

    If you guys hit the same time slot for maintenance every week that would be one thing but it seems like every other week there's 'something' going on and it becomes either Tuesday or Thursday instead.

    I mean, even changing the default error message to say "Servers down for maintenance" instead of "Internal Error" would be a start...
    Last edited by zehnvhex; 08-03-2017 at 02:16 PM.
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  14. 08-03-2017, 10:01 AM


  15. #15
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    Default How about letting ppl know about this downtimes!

    How about letting ppl know about this downtimes! And if it isn´t 2 much to ask, can u inform an eta aswell. Thank u!

  16. #16
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    Default We are back live guys

    worlds are back and running

  17. #17
    Community Member Grandern_Marn's Avatar
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    Quote Originally Posted by Gleep_Wurp View Post
    you guys should look at the person responsible for getting the word out, and reveiw him/her and then replace said employee. far to often lack of communication has been an issue for ddo. i always get a chuckle when someone blows the copy/paste on release notes and either gets it totally wrong or important stuff is omitted because someone didn't proof read their post before submitting it.
    Says the person who doesn't proof read their own post...
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  18. #18
    Community Member jfgddo's Avatar
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    Thumbs down Tuesday May 28, 2019 @ 9:03 am CST-----Server status closed?

    I have looked on FB and checked several sites, ( which server sites all say worlds are open but they are not for me) There is no posts about any scheduled downtimes for today mention anywhere. So whats going on exactly?

  19. #19
    Hatchery Hero Aedra1's Avatar
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    Quote Originally Posted by jfgddo View Post
    I have looked on FB and checked several sites, ( which server sites all say worlds are open but they are not for me) There is no posts about any scheduled downtimes for today mention anywhere. So whats going on exactly?
    It appears that the restart is taking a tad bit longer than usual. *shrug*
    Still here.... Deal with it.

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  20. #20
    Community Member Recolitus's Avatar
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    Default yet another planned DDO day gone

    decided to take my once a week early finish today instead of Thursday, seeing as the last couple have had hotfixes... and I still can't play due to a weekly restart with no notice.
    So glad I bothered to return and pay 3 months subs.
    Lesson learnt - no more money to SSG.

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