Just logged in today, and noticed that my subscription had been cancelled.
Nothing in email stating why. I didn't cancel it, so what's the deal? Someone break something in the transition from Turbine to Standing Stone?
Results 1 to 5 of 5
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03-23-2017, 11:15 PM #1Community Member
- Join Date
- Aug 2006
- Posts
- 10
Subscription cancelled without notice
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03-24-2017, 04:05 AM #2Community Member
- Join Date
- Jan 2010
- Posts
- 133
Had This happen to be a couple of years ago.
If you have a VIP or Premium account, it may be that your credit card expired. This is what happened to me a couple of years ago. Just sign in and add new card information. Everything went back to normal. If this is not the case, check with Standing Stone.
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03-27-2017, 10:27 PM #3Community Member
- Join Date
- Aug 2006
- Posts
- 10
Card isn't expired, it's got two years left to go.
Still waiting for a reply to a CSR ticket.
Anyone? Bueller? Anyone?Last edited by RogueMaster; 03-29-2017 at 01:21 AM.
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03-29-2017, 01:19 AM #4Community Member
- Join Date
- Aug 2006
- Posts
- 10
And still waiting for SSG to answer.
About to write off DDO and go elsewhere. The level of service leaves much to be desired.
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03-29-2017, 04:04 AM #5Community Member
- Join Date
- Oct 2013
- Posts
- 166
They just fixed an issue with Paypal payments - I suspect they have hundreds of support tickets to work through, because it went on for a while. :-\
Originally Posted by RogueMaster
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