Description:
Hello. I thought I had a +1 tome of spell power, so I just traded 7500 remnants for the +2. TO my dismay, I already had the +2 Is there any way I could get the rems back? Or justtrade it for something else? I do not yet have the tome for the inherent magical resistance.

Response:
History:
01/12/17 02:48 PM Unfortunately, the In-Game Support team cannot replace, restore or grant in-game content that is mistakenly destroyed, deleted, purchased, sold or traded with a player, NPC, through the auction house or through the mail system. We strongly recommend that all players review and confirm their actions or intent before performing any transactions of this nature.
I know this to be untrue:

Description:
I meant to trade in mysterious remnants for a +2 tome of melee power. I accidentally traded them for a +2 tome of physical resistance. I already have this tome is there any way I can trade for a +2 tome of +2 melee power?

Response:
History:
07/28/16 11:19 PM Greetings, I have taken back your Physical Resistance tome and I have mailed you a Melee Power tome. If you have any additional concerns then please submit a new help request.
I'm not trying to be unreasonable, or rude here. But I would greatly appreciate if there would be some way to get my rems back. That is 7500 rems! took me a long time to get.