I was trying to purchase the +20 heart with free +5 heart on sale in store right now. However, after 3 attempts it just gives an error message to contact Turbine [Standing Stone Games]. So, can someone look into this? And pass it along to the responsible team to get that Turbine word removed
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01-05-2017, 01:01 PM #1Community Member
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+20 Heart of Wood +5 Free Error Message
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01-05-2017, 08:37 PM #2Founder
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same issue
Originally Posted by adrian69
I was trying to purchase the +20 heart with free +5 heart on sale in store right now. However, after 3 attempts it just gives an error message to contact Turbine [Standing Stone Games]. So, can someone look into this? And pass it along to the responsible team to get that Turbine word removedDay 1 Founder
Main characters: Usually on Rhyes, Miniryse or Legolass
I'm rich! filthy rich! /runs off to AH
/cry! I'm poor! flat broke!
Lava Divers - Khyber
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01-05-2017, 11:02 PM #3Community Member
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- Jul 2014
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- 1
Also having the same issue Originally Posted by adrian69
I was trying to purchase the +20 heart with free +5 heart on sale in store right now. However, after 3 attempts it just gives an error message to contact Turbine [Standing Stone Games]. So, can someone look into this? And pass it along to the responsible team to get that Turbine word removed
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01-05-2017, 11:18 PM #4Community Member
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- Aug 2010
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- 182
Not sure if it's related, but the sales on the page show up as being active until DEC 12th instead of JAN. Perhaps the issue is with the dates being set incorrectly in the store? I'd have it looked into asap Originally Posted by adrian69
I was trying to purchase the +20 heart with free +5 heart on sale in store right now. However, after 3 attempts it just gives an error message to contact Turbine [Standing Stone Games]. So, can someone look into this? And pass it along to the responsible team to get that Turbine word removedLeader of the Crusaders of Heaven, Khyber
Guild is currently Level 140 - We are always openly recruiting.
PM: Josetta / Sarahanne
"This is why we can't have nice things."
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01-06-2017, 10:23 AM #5Community Member
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- May 2015
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Bump.
Looking to buy two +20 Hearts but won't until this issue is fixed.Steve Howe was voted "Best Overall Guitarist" in Guitar Player magazine five years in a row (1977–1981) and in 1981 was the first rock guitar player inducted into the Guitar Player Hall of Fame.
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01-06-2017, 10:38 AM #6Community Member
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- Apr 2008
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- 77
Yup same issue, please fix asap, wouls like to reincarnate in weekend when I have more free time... Originally Posted by adrian69
I was trying to purchase the +20 heart with free +5 heart on sale in store right now. However, after 3 attempts it just gives an error message to contact Turbine [Standing Stone Games]. So, can someone look into this? And pass it along to the responsible team to get that Turbine word removedGhallanda Server - Razaghan [Melee FvS 12 / Ranger 6 / Mnk 2] - Ignicia [Sorc 18 / Pal 2]
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01-06-2017, 10:53 AM #7Associate Producer
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- Jul 2015
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This issue should now be resolved.
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01-08-2017, 05:04 PM #8Founder
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- Feb 2006
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I bought 2 +20's for the free +5's but only 1 +5 ended up in my inventory. Put in an ingame ticket saturday evening when it happened but haven't heard anything so thought I should post here too. p.s. a guildy had exactly the same problem Originally Posted by Cocomajobo
UPDATE: SOLVED by ingame help. thxLast edited by Ladywolf; 01-08-2017 at 07:39 PM.
Day 1 Founder
Main characters: Usually on Rhyes, Miniryse or Legolass
I'm rich! filthy rich! /runs off to AH
/cry! I'm poor! flat broke!
Lava Divers - Khyber
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