"This character is already in the world" bug.

[Boneshank]

I have submitted an in-game ticket for this issue (on a different character), but of course & as usual, no response.

My character Ritualist (Khyber) is currently encountering the "This character is already in the world" bug.

I had just Epic TR'd him to claim the EPL. I releveled to 20 as artificer.
I then used a +20 Lesser Heart to change his class for HPL purposes, and reincarnated him as a L1 fighter.

When loading into the game after creation, the load screen froze for over half an hour.
I forced the game to quit, and I restarted the client.
Now every time I select Ritualist & attempt to load him in, I get that message.

I can log other characters in & out, without change to Ritualist's status.
After researching this issue on the forums, I am now also concerned about what other people have encountered with the same issue: Loss of all tomes, loss of all destiny XP, or both.
In Ritualist's case, that would be a +6 Supreme tome, a +3 Tome of Fate, and many skill tomes of varying bonuses (I know he has tomes for almost every skill, but unsure of particular +'s).

A timely fix for the login issue would be appreciated, as well as an additional moment of attention thereafter to ensure my tomes & destiny XP are all still in place. You know, so I don't have to wait another lengthy period of time before getting THAT issue resolved, if it manifests.

Thanks.

[Boneshank]

What a fun way to spend a day off in DDO...

So upon logging in today (not on Ritualist, who is still unable to, due to this bug), I find that my ticket has been closed, and in it the GM asks me to resubmit a new ticket again. ***? Ugh, whatever.

I resubmit the ticket and wait.... and wait... and wait... 2 hours so far.
And of course if I can't actually commit to a group or anything, because I may have to switch to Ritualist on a moment's notice. You gotta jump when these guys say 'jump'.
Such a great way to spend time playing this game.

[Boneshank]

A GM finally booted Ritualist from the server this morning, and I was finally able to log him in & complete the LR process back to level 20.

My tomes & PLs all appear to be in order, thankfully.
But as I feared, all my Epic Destiny XP is gone, and with it of course the fate points.
The karma is all still there (minus the arcane one I just emptied on the ETR prior to this whole fiasco), but all destinies are @ zero, and in fact not even claimed/unlocked yet.

Update: This issue has been resolved. Thanks to GM Caergoth for the help.
It took literally 2 minutes for the all the XP to be refilled manually, needing me to merely switch between active destinies until all were full again.

As a reminder from the GM, I was told it's good practice to completely log out & back in again at the creation step. Doing so rectifies a lot of these issues before they happen then, apparently.

[madmaxhunter]

A lot of talking to yourself on a thread that is important. Yes, I log-out and quit the game every time I ER/TR/IR. I have been bitten by the tome loss bug. You worry me since I am planning on ERing/+20LRing to a junk class and then TRing to re-run Artie. I will be extra careful in proceeding.

I'm glad you got a good GM to fix your issues.

[Boneshank]

A lot of talking to yourself on a thread that is important.

Yeah, I figured I owed it to the next person this happens to, for when they search the forums like I did.

Good luck.

[RBShiva]

Stuck in world logging back in after an ETR. Submitted ticket on sunday when it happened; they auto closed the ticked this morning asking if I was still experiencing this to submit another ticket. I did. 10 hrs and no response. None. At. All.

I would be disappointed, but they have done an excellent job at setting a very low bar.