Hey, most of the questions here are for people who have some time suffered item loss during a reincarnation.
Not easy to answer them without giving them some thought though.

1, Did you restart client b4 remaking the toon?
2, Did it happen during a laggy time (either due to your ISP or game server problems)?
3, Did you purchase any extra character bank slots or extra inventory slots from ddo store for TP (besides the farmable 40-40 slots?)
4, Do you remember if you stored the lost items in bank or in inventory, or if they were equipped prior to reincarnation? Or all?
5, When logging in after finishing TR, did you give server-client communication a few minutes (2-3) to build up your stuff (pl feats, item transfer, etc)?

(Guide:
Simply fill this like:
1, yea i did
2, cant remember that one
3, I did purchase inv slot from tp
4, All my items were in inventory, bank was empty
5, Yep.)