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  1. #1
    Community Member
    Join Date
    Aug 2008
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    203

    Default Shared Bank Storage

    The sale from Sept 2nd -8th is showing both the Shared Bank Storage and the Shared Bank: Platinum Vault being 20% off this week.

    But when I look up the shared bank storage in the store the only one that is showing on sale is the platinum vault.

  2. #2
    Community Member UurlockYgmeov's Avatar
    Join Date
    Aug 2006
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    0

    Default

    yeah - you aren't the only one asking about that...

    it probably is just the 'initial' slot - and they should say that.

  3. #3
    Community Member
    Join Date
    Aug 2008
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    203

    Default

    Any chance we can get an official answer on this before the sale ends??

  4. #4
    Community Member
    Join Date
    Apr 2011
    Posts
    1,557

    Default

    Quote Originally Posted by Arcath View Post
    The sale from Sept 2nd -8th is showing both the Shared Bank Storage and the Shared Bank: Platinum Vault being 20% off this week.

    But when I look up the shared bank storage in the store the only one that is showing on sale is the platinum vault.
    I got the discount when I bought some shared bank spaces yesterday.

  5. #5
    Community Member
    Join Date
    Aug 2008
    Posts
    203

    Default Update

    Seeing as there was no official feedback I figured I would give an update.

    Before the sale was over I ended up buying the four shared bank slots that were available to me (at full price). I opened a ticket via the ddo website on the morning of 8th and received the following email 6pm on the 10th:

    Greetings <name removed>,

    I am happy to provide you with a refund for the difference in price due to the recent sale. I have refunded 796 Turbine Points to your account. These points should be available for immediate use within the store!

    Enjoy your adventures, and if you have any additional questions or concerns, please respond to this email and I will be happy to assist you.

    Thank you,
    <name removed>
    I'm happy it worked out in the end but it shouldn't have been that difficult. Hopefully they will offer the sale again (correctly) for those that didn't get a chance to get it.

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