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  1. #1
    Brand / Commerce Team
    Join Date
    Mar 2012
    Posts
    96

    Default 6/14/2016 In-Game Store Subscriptions

    PayPal -Existing Subscriptions only: may take 24-72 hours for player's tokens to be updated with PayPal and they MIGHT experience some issues. This does not affect players signing up for a subscription for the first time.


    PayPal- Upgrading to VIP, the confirmation page says "Turbine Points" rather than a subscription name.


    VIP Point Grant - some users may not receive their monthly stipend. We're working on resolving this.


    VIP Point Grant - Lifetime subscriptions may receive a different date than they have in the past. They will still receive points every month.


    VIP Upgrade - when signing up for a new subscription, to get all the benefits, a user has to log completely out of the game, and log back in.


    Payment Methods - removing a payment method mid subscription puts you in a "pending cancellation" state. You cannot re-link a payment method.
    Last edited by QuartermasterU; 06-14-2016 at 02:28 PM.

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