If the heater goes out, and you call the repair man, do you expect him to tell you to simply expect less heat, perhaps set the thermostat 20 degrees lower, or that you should wear winter clothes inside your house? That's the same logic you are advocating here.
What we have here is a broken system in need of repair, and it needs more than just repair for the micro-issues, we need some macro-fixing at Turbine to start to pull us out of this morass of spaghetti-code we've been gaming in. It's not just about Lag, not just about BTC vs BTA loot, or mailbox sizes, or just about duping, or just about [insert yet another Quality Control issue ad infinitum]...
As I told the Game Developers back in 2015, Turbine was at a "Fork in the Road" and could either choose to continue the train of new content/status quo, or they could take a hard turn and start focusing on Quality Control and clean up and improve existing content.
Imagine you have a 1960s Lamborghini, which is hand-built, by the way. Do you hire young kid mechanics to maintain it? Not really, you need at least some veteran mechanics who have knowledge of that hand-built machine, as it is difficult and expensive to maintain. This is the parallel to Turbine's Game Engine that is now 20+ years old. So there's yet another fork in the road -- to maintain this old engine, or to develop/buy a new one. When the Game Engine came out years ago, it was "cutting edge" but that knife has dulled over the years. Duping was a vulnerability in Asheron's Call 17 years ago, and now - here we are, with duping issues still coming and going over the years also.
As for "direction" of the game, frankly - I'd like to see Hasbro/Wizards of the Coast play a heavier hand in the process to balance both Turbine and their WB powers that be.
Facts are facts: Warner Brothers threw over $20 million away on the Turbine developed game "Infinite Crisis" - which is not Turbine's "fault" per se, as it was a WB project they accomplished, but that level of capital commitment could have bought us both a new Game Engine and a DDO 2 for the same amount of money (and maybe more).
The Executive level at Warner Brothers has some "Plan" for DDO, whatever that is, but we have to also accept that D&D as a franchise is not owned by WB/Turbine and the coordinating relationship with Hasbro/WOTC is grey/fuzzy at best (unless Sev is cleared by lawyers to disclose more about what exactly Hasbro/WOTC actually does to help DDO).
What else could be done? The extreme "nuclear" option is for Hasbro/WOTC to simply take back the franchise, shut it down from the WB/Turbine chain and bring it in-house to WOTC, but I don't see WOTC doing so anytime soon. They may enjoy the arms-length separation they have from their product being licensed out.