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Thread: character move

  1. #1
    Community Member true_winna100's Avatar
    Join Date
    Nov 2013
    Posts
    37

    Default character move

    i am trying to move a toon over from one server to another but when i go to page it gives a "404" error code saying page is not found.
    trap on my soul stone oops

  2. #2
    Community Member Cleanincubus's Avatar
    Join Date
    May 2010
    Posts
    911

    Default

    You have to contact customer service to do it. The Character Transfer on the site is specifically for copying characters to the preview server (Lamannia.) It currently serves no other purpose beyond that.

  3. #3
    Manager, Customer Service SSG_Alkaid's Avatar
    Join Date
    May 2014
    Posts
    162

    Default

    Toss in a ticket using the link in my signature. Once you select the game as DDO, select "DDO Character Transfer" as your question type and fill out the rest of the fields. Right now, character transfers can take up to 5 business days to complete but make sure your character is ready to move once you submit your request.
    I do respond to PMs, but please note that I can get backed up. If you need immediate assistance, please refer to the links below!
    ---
    To request support from a Customer Service Agent, please visit help.standingstonegames.com
    Contact us on Twitter @DDOUnlimited

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