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  1. #1
    Community Member CaptainPurge's Avatar
    Join Date
    Oct 2009
    Posts
    1,603

    Default VIP lapsed early and now my warlock is stuck

    So I am in game and knowing my VIP is scheduled to lapse shortly after midnight I was going to TR my main character - a warlock - into a F2P class or a class I already own. I don't own Warlock and was prepared to TR out of it before VIP lapsed and have no intention of buying warlock. I was ready to go, played the TR cache tetris game, cleared out inv etc.

    Well guess what I was booted out of the world (VIP lapsing early) at 9:40 PM tonight instead of at 12:15 AM in 2 hours. Now someone will probably jump in and start talking about time zones yada yada yada but Turbine has us trained to use Eastern time since they are based in Boston.

    Before I continue, I'll await a response. Thanks for all you do.


  2. #2
    The Hatchery Enoach's Avatar
    Join Date
    Nov 2006
    Posts
    8,580

    Default

    I think this is something a call to Customer Service is the best option here to resolve.

  3. #3
    Manager, Customer Service SSG_Alkaid's Avatar
    Join Date
    May 2014
    Posts
    162

    Default

    CaptainPurge, send me a PM if you're still having this issue and I can make magic happen.
    I do respond to PMs, but please note that I can get backed up. If you need immediate assistance, please refer to the links below!
    ---
    To request support from a Customer Service Agent, please visit help.standingstonegames.com
    Contact us on Twitter @DDOUnlimited

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