The latest on lag and game performance improvements

[Six_Gun]

Time for another server reset Turbine, your game is right back to where is was. Maybe you should consider just rebooting the game every other day until you find an actual fix for the lag.

[IntrepidBear]

Hi there,

I have had really odd lag behavior,
for one, am on Sarlona,

since last fix, lag is worse for me, loading screen into game after char select is painfully longer, as it was really quick before.
when switching toons, it gets worse each time, until after the third/fourth switch the game freezes then crashes on me.

One thing I noticed greatly tho,
was I dusted off my first life older lvl 18, now19 pure Drow Fav Soul, only Fav Soul I own... the last few several evenings,
and holy moly the lag skipping, freezing, was over the top unreal.

now it was walking thru Harbour the worst, and bad in all areas, least bad in house J, or the twelve..
Not so bad on my other char's... all classes, races, etc. were only light lag, but always worse on the Fav Soul.
i also solo'd all events, with Fav Soul; no hirelings, sometimes put up my Panther fighter, same lag.

Did Lords of Dust three nights ago, some Ensp Quarter, Giant hold, all hard to complete on it.
Was bad like when the marketplace tent blew up; that bad lag...
again ..other classes not so bad, but lighter lag on them.

hope this helps..
'Lem'

I am in Ontario Canada on cable high speed.

oh, and often game freezes now when I log off, and then won't shut down too..never had that before.

[Faltout]

Khyber
2PM EST
group of 10 (paladin)
EE FoT
Still lag freezes when each dragon/giant pair is killed that led to the death of 2 people. No renown lag that I could see. Went smoothly.

[Belgarath22]

Time for another server reset Turbine, your game is right back to where is was. Maybe you should consider just rebooting the game every other day until you find an actual fix for the lag.

Maybe Lammannia being up at same time is causing more lag issues too?

Well about the lag, I notice when logging in/out, loading screen take more time, sometimes the quest portals (to get inside) take long to pop up; and when going through quests (specially raids) get heavy lag that can make quest hard to complete (freezing mainly, can t switch weapon/scrolls).

Reports are always the same..

Server: Argonessen
Mixed Raid group, size 8-10 ppl
Time: 00.00-04.00 GMT 29/04/16
Quests: LN Tempest, EH FoTP, EN Wyrm, EH FoT
Failed: MoD (on 7 man, really laggy though it wasnt the cause to fail xD)
Didnt dare to try DoJ last night, it was too laggy, 2 guys were having frequent dcs

[Duana]

Sadly, a step backwards, or would it be lagwards, tonight.

Thelanis
EH Von 3 - Doing the Eric Carmen run (All by myself). <-- If you get that, you are most likely old
Around midnight EST
Latency was 134ish and loss was 0.1% - the best I have seen since the move.

Freezes, snap back, and the wonderful eternal AoE.



Lag caused me to die once, contributed another time.

[Roland_D'Arabel]

Renown Lag is not getting enough attention or acknowledgement.

Last night, raiding on Thelanis, 2 to 5 second freezes for all party members Each. And. Every. Time. a monster was killed and renown was awarded. Hard hound failed due to this and DoJ normal also failed. Fall of Truth had similar issues but was completed.

In DoJ we managed to slog through until the end with some serious lag, killed the worm and then 15 to 30 second complete freeze up for all party members leading to party wipe.

Yes, things have been much better since the recent adjustments and most quests are completely with minor issues but this is killing the raids. Several of our group logged off in disgust.

At this point I am wondering if we all just quit our guilds and raid guild-less if things would be smoother.

It would be really nice if someone official could at least acknowledge the renown lag and tell us it's being worked on.

[Morroiel]

I think resetting the server is a wise move (probably twice a week, once before weekend and once after). The game has almost always been better after server reboots.

Could you guys' have a memory leak? This would certainly explain a lot of things.

Thanks for continuing to work on the lag. I have seen a noticeable improvement on thelanis compared to initial post-datacenter move.

[AnEvenNewerNoob]

I think resetting the server is a wise move (probably twice a week, once before weekend and once after). The game has almost always been better after server reboots.

Could you guys' have a memory leak? This would certainly explain a lot of things.

Thanks for continuing to work on the lag. I have seen a noticeable improvement on thelanis compared to initial post-datacenter move.

This is a pretty good idea to reboot. Just once a week or something. Thursday morning, boom, hit it. It does seem like it is fine right afterwards for awhile and then gradually gets worse.

[Kristii]

Cannith
Saturday afternoon Eastern
10-man group
EN DoJ

We completed, but it was very laggy. I wouldn't dare try it with a full group or on a higher difficulty. By the way, there haven't been any posts from the devs regarding lag in quite a while. Update us please! While the lag has improved, many raids are not anywhere near enjoyable. There's still worth left to do.

[dontmater]

Khyber seems better,
still getting some odd lag every so often.
still not pre-data center move healthy, but much better

[Livmo]

Last night between 8-10pm PST.

Full and partial groups. Enter the Kobold, Monestary of the Scorpion, and Beyond the Rift. Choppy game play for the party and the run hitch in full force. Was worst in Enter the Kobold and Beyond the Rift. I had it (lag) worst in Rift with only 4 people in group.

[Vooduspyce]

Lag in Legendary Elite Tempest Spine
5/3/16


1. Server: Sarlona
2. Approximate time: 10:50 PM EST
3. General class makeup and group composition: see video
4. Size of party/raid group: 12
5. Quest or raid run: LE Tempest Spine
6. General experience: this video includes 7 clips of lag from the
raid. There was minor stuttering between these clips.

[Vooduspyce]

Lag in LH Hound of Xoriat
5/3/16


1. Server: Sarlona
2. Approximate time: 11:51 PM EST
3. General class makeup and group composition: see video
4. Size of party/raid group: 11
5. Quest or raid run: LH Hound of Xoriat
6. General experience: intermittent lag up until big lag spike at
completion. This video also shows the puppy facing bug during
the second round of charming.

[Silverleafeon]

LN Shroud ~ 10 players Friday afternoon 4/29; fighter build in US with 4 forms of fast healing; various other players ~ very little lag

Flagging for ToD solo, same time, very little lag

LH Shroud ~ 12 players Friday night 4/29; fighter build in US with 4 forms of fast healing; multiple bards granting different warchanter buffs & warlock aura ~ flooded me out, could not participate

EN DOJ ~ 12 players same time of night ; flooded out, could not participate, could not loot, did get completion

Solo Servants of the Overlord EE ~ same time of night, had to log out and give up.

EN DoJ ~ 10 players midnight sat night 4/30 ~ renown lag per 2 seconds, playable

EN DoJ ~ 8 players mightnight Mon night 5/2 ~ very comfortable playing, minor renown lag

LN Shroud ~ 11 players same time of night ~ some renown lag of 1~2 seconds, but playable.

[Qhualor]

Khyber

started a little before 9pm eastern

EE Spies full group max level 24

group was in different places, a little above me and a little below me when I reached the water elemental part with the shrines near the end of the quest. lag locked for about 5 minutes and we all died. after the last player died, lag was gone. up to that point, just had renown lag.

first time I had logged in the past 2 days. previously it took 5 minutes just to log into the game. tonight it just took a minute and lag free running around the public instances. still experiencing a 1-2% loss though.

[Bolo_Grubb]

1. Server: Sarlona
2. Approximate time: 1030pm, Wednesday 5/4/16
3. mixed group, no barbarians
4. 11
5. Legendary Normal Shroud
6. General experience: Several cases of extreme lag (freezing and stuttering) through out every part of the shroud

[Maq]

1. Server: Khyber
2. Approximate time: 8am, Friday 5/6/16
3. mixed group, of 8
4. 8
5. Thunderholme Shadow dragon raid EE
6. General experience: minor lags till end fight. Red/green room bugy ppl dying even when afk not moving. First attempt on shadow dragon ended with lag and rip. We recovered, tried second time. Major lag after shadow dragon fight started. After 2-3 minutes of total freeze everyone dead. We abandoned.
2 hours of gameplay wasted due to bugy game.

[rarothrock]

Server: Cannith
Approximate time(s):
5/5/16 3pm-ish and 5/6/16 12pm-ish (PST)
Quest(s):
L HOX, L Tempest Shrine, L Shroud, Thunderholm (all had 8-12 people in group)
Observations:
In almost all cases the lag seems to be related to renown from kills. Especially bad in Thunderholm since there are many more mobs being killed. The lag seems to spike for about 5-15 seconds after a kill where renown is given, but not when renown is not given.

Please shut down mob-kill renown immediately for better performance. We are willing to pass on a little renown for better lag performance. You can then work on mob-kill renown at your leisure.

Ratyr (and Ratyr-alts)

[Bolo_Grubb]

1. Server: Sarlona
2. Approximate time: 9pm to 11pm Thursday 5/5/16
3. mixed group
4. 12
5. Epic Elite Von5/6, Temple of the Death Worm, and Fire on ThunderPeak
6. General experience: Several cases of extreme lag (freezing and stuttering) through out various parts of each raid. Still worse then before the data center move, causing much frustration and grumbling. Getting hard to fill raids when fewer and fewer people are playing due to lag frustration

[Eryhn]

Server: Argo
Time: approx 6.15PM-6.45PM Eastern 05-06-16
Lords of Dust and Servants EE
Solo: 9/8/3/10 Cleric/PDK Kensei/Pally/Epic in LD, Twists: Sense Weakness, Balanced Attacks, Cocoon, Brace for Impact, 2WF Kopesh

Delay of 5-10 seconds on quest entry screens. various lag spikes in mobs of 2-12, no difference between large mobs and small ones. Issues with stunning blow and dire charge hitting as mobs moved weirdly due to lag delay. swings not going in about 1/10 of the time during laggy phases. several item switch delays of 3-5 sec from heroic GS blur/displace helmet to Sightless.

Ping constant at 145-155, constant green icon with 0.0 loss whenever i checked and i checked a lot ...

no fun ...

later (2h later) TRed another toon and had similar spikes on a lvl2 on korthos elite quests :/ RLY?!?


btw, question: on the latest u31 preview vid Sev mentioned once you ironed out the routing path issues we should be back at where we were BEFORE the data center move. might I inquire what happened to the notion of the data center move IMPROVING things?