Issues launching through Steam, and the Launcher 02/04/2016

[Jellibean2]

I downloaded the launcher on the website first, I launched it through the shortcut on the desktop, and nothing happened except a loading icon next to my mouse. I figured there was an issue with the shortcut, so I launched it through the actual .exe file, and the same again, I retried both methods as administrator, which gave me the same results.

I then downloaded the game on Steam, and when it was done I pressed play and nothing happens, just the loading icon once again. So I went into the folders and tried launching the .exe as admin again under the Steam directory and again nothing happened.

I tried launching it with the task manager up to see if the proccess loaded, and it does, but only for 5 seconds or so then it disappears.

Any help would be appreciated.

[Mindos]

I downloaded the launcher on the website first, I launched it through the shortcut on the desktop, and nothing happened except a loading icon next to my mouse. I figured there was an issue with the shortcut, so I launched it through the actual .exe file, and the same again, I retried both methods as administrator, which gave me the same results.

I then downloaded the game on Steam, and when it was done I pressed play and nothing happens, just the loading icon once again. So I went into the folders and tried launching the .exe as admin again under the Steam directory and again nothing happened.

I tried launching it with the task manager up to see if the proccess loaded, and it does, but only for 5 seconds or so then it disappears.

Any help would be appreciated.

need MOAR info!!!!
What OS version? What direct x version, etc....

[Jellibean2]

I'm using Windows7, and DX11, If I had any crash reports, I'd post them, but it's doesn't get far enough to cause an error, it just shuts itself down.



Update: I reinstalled the client onto a different drive, and re-installed DX11 and still the same "I'm working on it" circle, followed by nothing happening.

Further update: I copied my brothers working install onto my own computer, which is using the same OS and DX, and the launcher still will not launch. I can't work out what the issue is, there are no error messages and no error reports have been generated.

Further Update: I tried changing the runtime configs as was suggested in another post with a similar issue, but got nothing, I also reinstalled .net framework 4 and C++ 2005, and got nothing. I tried contacting customer support but only got an automated email. So if anyone has any other ideas about how to help please post them, I'm pretty disappointed that I can't play an arti with my friends because the launcher just won't do anything.

[Stoner81]

Try disabling your anti-virus before you run the launcher and then see if it works.

Stoner81.

[Jellibean2]

Try disabling your anti-virus before you run the launcher and then see if it works.

Stoner81.

Thanks for the reply,

I just tried launching the invoker and the launcher with my antivirus off, then with my firewall off, and then with both off and I still get nothing, I've seen that other people have had the same issue, but the solutions that were posted there haven't worked either.

[Jellibean2]

The issue has been resolved, I had an old version of HappyCloud installed that was preventing me from loading my launcher.

If you have an issue similar to what I did in my OP then be sure to check for HappyCloud.

Many thanks for the help.