DDO.com Data Center Migration - Tuesday, March 15th

[Dimwhit1]

I've gotta jump in here, too. Since the move, Thelanis has definitely been lagging a lot more than before. I'd rather see that fixed than further migrations.

[KingKoz]

I use too have some lag now and then, now it is worse than ever. even when doing solo stuff it lags. i thought the new data center was going to make things run smoother, boy was i wrong! i thought the new data center was some cool building with all these giant computers, seems like the new data center is someones mom's basement with a AT or XT class pc. i am disapointed that now i have serious lag.

There you go thinking again! :-)

[Sylvado]

Not likely that the move of the forums can be stopped and I doubt it would impact game performance either way when the forums do move. However, as someone who rarely experienced lag issues at all I had to quit playing last night due to lag deaths and that was just with a solo run of Hold for Reinforcements.

[Nyata]

I've gotta jump in here, too. Since the move, Thelanis has definitely been lagging a lot more than before. I'd rather see that fixed than further migrations.

pretty much imagine they don't have a choice there. Because I would not kee two contracts up and running just to keep the forums on a seperate server. probably don't even have the option to chose to do it, because the old contract likely already expires / was cancelled for a certain date.

[Slanesh22]

I don't post here ever, nor have I complained much about the poor play issues and down time in all the years I have played this game (here since beta so don't let the join date fool you, I left for a bit and came back) and I cannot help but to say this is DUMB. Can't even play anymore because of the ridiculous lag issues. Just for your info it is not "our" computers or providers, It's yours. PLEASE FIX IT ASAP. Do you even know what the problem is??? My days of paying for this are going to end real soon if this keeps up to much longer.

Thank you for letting me rant once
Tonya (*****y Mad!)

Same for me. If you want to shut down DDO then do so and don't scare people away by running the game servers on a raspberry pi cluster while still charging the same subscription price. I'm out until this gets fixed.

[Orchater]

I guess I am one of the lucky ones, lagwise. I hardly ever have any lag and when I do it's very minor rubberbanding. I play mostly on Cannith, but have toons on all the servers. Now I have only been in 2 raids since U30, LH Tempest and HE Shroud. Had very little lag in Tempest, and as always some in Shroud run. Don't remember ever having a no-lag shroud run. I play on a Dell laptop that's maybe a year and a half old, WIN 7, always have my music playiing and usually have wiki up. I also am on Verzion Fios and while I know that is not offered everywhere, I rarely hve connection issues. Having that said, I'm going to go look for my four-leaf clover.

[Kompera_Oberon]

...or if you have a caching DNS locally, such as on your router, you may need to manually flush that using some other method.

There will no doubt be a lot of manual flushing occurring, using one of several methods. Urinal, bowl, commode, W.C., lavatory, potty, latrine, head, etc.

[Nonesuch2008]

Slightly weird behavior so far, I had to re-authenticate credentials four times just now. Otherwise, looks OK.

[DDOstream_Shoemaker]

We are in the process of preparing to move DDO.com to our new data center. What this means for you is that sometime around 9:00 AM Eastern (-5 GMT) on Tuesday, March 15th we will temporarily close the forums to posting, so that we can copy the data over to the new data center, do some checks on it, and then reopen the forums to posting. It's possible the web site may be unavailable for a while as this work is being done.

When the web site is reopened, you should simply see the ability to post in the forums, and that's that. However, some Internet Service Providers may take some time for the new DNS information to propagate, so if you run into an issue, you can clear your browser cache, or, if you are technically savvy enough to want to do it, open up a command prompt on your computer and type ipconfig /dnsflush. This would be something you could choose to do after we reopen the web site on Tuesday. Eventually, all ISPs will have updated their DNS information, so regardless of whether you take these steps, things should "just work".

We'll keep you updated.

I see that the move is complete! YAY!!!

[Sarzor]

soo....
any follow up update on work to resolve the current lag on the new data servers that is currently worse than the lag on the old data servers....
This move was supposed to make things better for players .. wasn't it?....
..Currently we have suspended all raid night activity due to unplayable lag at all difficulties....
...Waiting to hear from Devs about tweaks and adjustments to improve quality of play..

You misunderstand. It's supposed to be a less expensive option, not a better option.

The game is nearly unplayable since the move. Sure, it costs less, but maybe the hope is for some player loss to drive down the lag?

[Frelorn]

Just head up folks. I know I am not your normal announce type person, but I have been helping out all of our franchises with website and other migrations. We ran into an issue today with the migration and rather than keep the site down longer we decided to bring it back up in the old datacenter until we worked through the issue. This means that on Thursday we will need to bring the site down again to complete the work that we started today. We know this is a bit of a pain, but rather than keep things down for extended period of time we decided to spread it out to make sure this was done right.

[Nonesuch2008]

Just head up folks. I know I am not your normal announce type person, but I have been helping out all of our franchises with website and other migrations. We ran into an issue today with the migration and rather than keep the site down longer we decided to bring it back up in the old datacenter until we worked through the issue. This means that on Thursday we will need to bring the site down again to complete the work that we started today. We know this is a bit of a pain, but rather than keep things down for extended period of time we decided to spread it out to make sure this was done right.

Thank you Frelorn, we appreciate the info.

[Myranna]

We planned on doing the Thunderholme raids on Sunday like we always do. However, it was impossible due to the lag. It wasn't just a few people, it was the entire raid. In Auglarasa's Lair, as soon as the beam opened the portal, everything came to a halt. (though some were lagging before then). In the Summit as soon as the adds came out, instant lock of EVERYONE. Our guild is diversified enough that we have several ISPs involved, the problem was entirely on the server side. (Cannith) This never happened prior to the move.

Really hoping something is being done about that, IMO, that's far more important than worrying about the forums.

[bracelet]

Just head up folks. I know I am not your normal announce type person, but I have been helping out all of our franchises with website and other migrations. We ran into an issue today with the migration and rather than keep the site down longer we decided to bring it back up in the old datacenter until we worked through the issue. This means that on Thursday we will need to bring the site down again to complete the work that we started today. We know this is a bit of a pain, but rather than keep things down for extended period of time we decided to spread it out to make sure this was done right.

I thought for a minute there you meant the game. You mean just the ddo.com website don't you? Ah well. I thought for a minute there someone cared about the game.

[Cordovan]

We ran into an issue on Tuesday that prevented us from completing this work. We will need to put the forums offline again for a few hours on Thursday, starting at 9:00 AM Eastern. Thanks!

[Nyata]

We ran into an issue on Tuesday that prevented us from completing this work. We will need to put the forums offline again for a few hours on Thursday, starting at 9:00 AM Eastern. Thanks!

I thought "Kobold is not even supposed to be here today" ?

[LrdSlvrhnd]

I thought "Kobold is not even supposed to be here today" ?

That was the issue!

[Iwant_DiabloThree]

I cant help but wonder why the devs are not communicating about the issues we are all having since the data center move. Is it lack of concern?? Does it have anything to do with them telling the higher ups that if the money is spent the problems go away...and then having to tell them that after spending the resources... it only became worse.

Maybe the issues could be resolved by cleaning up the code, Maybe the more more bugs you clean out..... the better the game runs.... who knows but its worth a shot

[Elsbet]

We ran into an issue on Tuesday that prevented us from completing this work. We will need to put the forums offline again for a few hours on Thursday, starting at 9:00 AM Eastern. Thanks!

BTW, ever since the migration, your security certificate is jacked up and I can't access the site from any mobile device. I use Android tablets and cell phones and use the Google Chrome browser (whatever the latest version is - I stay up-to-date). I could try from my work iPhone, but work phone so...

I get a security cert not valid error and have to bypass the security protocols

[Wizza]

BTW, ever since the migration, your security certificate is jacked up and I can't access the site from any mobile device. I use Android tablets and cell phones and use the Google Chrome browser (whatever the latest version is - I stay up-to-date). I could try from my work iPhone, but work phone so...

I get a security cert not valid error and have to bypass the security protocols

Same. And I have to do it everytime I want to read a thread, make a reply, go back, etc etc