Bug Report Form

[PsychoBlonde]

It'd be really nice to have a better bug report form. 2 things off the top of my head:

1. It doesn't auto-populate fields very well, even in a web browser instead of in game. This would be a nice thing to have.
2. Could you please make Tab move the cursor to the next field in the form? This is pretty standard for web forms and trying to type without it is REALLY annoying.

[Cordovan]

The bug report form uses the Parature backend; unsure if that's why there isn't Tabbing. Does seem strange.

[koluka]

It'd be really nice to have a better bug report form. 2 things off the top of my head:

1. It doesn't auto-populate fields very well, even in a web browser instead of in game. This would be a nice thing to have.
2. Could you please make Tab move the cursor to the next field in the form? This is pretty standard for web forms and trying to type without it is REALLY annoying.

Bug reporting in this game is really awful and is a deterrent to reporting bugs. Something like a /bug or /feedback from within the game would be far preferable - then you wouldn't have to bother asking inane questions about account details - you could collect them automatically, as well as pertinent info such as which quest the player is on etc etc etc, details which might be forgotton or incorrectly entered on the form.

That said, the last quest in the denith house black lock series seems to be broken (see i don't remember the quest name, which you could have auto collected if i could have reported this from ingame, and instead of using the appropriate means of reporting a bug, i am randomly reporting it somewhere where it might not even be picked up because your reporting mechanism is awful). at the start of the quest after confronting captain tew, the next step of the quest is to talk to some guy in a room to open up the steam tunnels, but the steam tunnels are already open and the path to talk to the dude is not available, so the quest can't be progressed.

i exited the zone, deleted the quest, reset the zone from the zone in panel and the same thing happened again. i tried playing it through hoping the "talk to ???? to open the steam tunnels" objective might disappear, but after a certain point, the quest wouldn't allow me to continue.

just to finish - it is really odd that the bug report form asks for account details at all - given we can log on to forums using our account details, wouldn't it make sense to do the same with bug reporting.... /boggle

[PsychoBlonde]

Yep, I checked, the retractable wall that's supposed to close off the steam tunnels is in the wrong place. I was able to go around it to the right, though, and still complete the quest objective, and it retracts (although still in the wrong place) when you pull the lever.