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  1. #21
    Community Member harsher's Avatar
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    *Getting in line to connect* then server timed out at initial launch...

  2. #22
    Community Member runesmith's Avatar
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    Quote Originally Posted by Cordovan View Post
    We have restarted our login services. Let me know if you are still experiencing issues.
    Still the same problem as stated above. I'm in Ohio.

  3. #23
    Community Member Sanjinn's Avatar
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    Default Still no joy as of 15:44 CST 2/11/16

    Still having issues with Ghallanda, just tried again. I was able to jump right into Thelanis but not Ghallanda.

  4. #24
    Uber Completionist Retrodark's Avatar
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    Quote Originally Posted by kmoustakas View Post
    99% DNS issue. Flush your dns, reboot your router. If that fails, switch from your default DNS into a different one like publicdns or googledns temporarily, until DNS cache gets sorted out.
    I changed DNS to Google 8.8.8.8 and 8.8.4.4. Flushed everything,rebooting router. Still not working. I tried using 3 different computers. They are all getting similar issues.

  5. #25
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    Quote Originally Posted by kmoustakas View Post
    99% DNS issue. Flush your dns, reboot your router. If that fails, switch from your default DNS into a different one like publicdns or googledns temporarily, until DNS cache gets sorted out.
    Done all the above nothing cant connect with cable high speed and with cable cord and with wireless as well ,, tried connecting with other telephone provider cable and dsl no go on either one

  6. #26
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    Default same problem

    20 try fail on authentication server

  7. #27
    Community Member runesmith's Avatar
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    Quote Originally Posted by kmoustakas View Post
    99% DNS issue. Flush your dns, reboot your router. If that fails, switch from your default DNS into a different one like publicdns or googledns temporarily, until DNS cache gets sorted out.
    nope

  8. #28
    Community Member Wanatuc's Avatar
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    Oct 2009
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    Default Loading screen lockup

    Was going to reincarnation grove locked up in loading screen. Could log on but when I get to loading screen it locks me up even on different toon.

  9. #29
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    Dec 2015
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    Default all better

    In, funny the joy being able to login brings me.
    check that, it's probably sad

  10. #30
    Uber Completionist Retrodark's Avatar
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    Oct 2009
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    Default Worlds re-opened :)

    I can get back in now without any slowness. Whatever you did, thanks!

  11. #31
    The Hatchery
    2016 DDO Players Council
    noble_pirate's Avatar
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    Frozen in quest on Argonnessen.
    Latency, loss, Sent/Recv Bps not changing already few minutes
    "I shall take your position into consideration. Well, it seems your terms are not acceptable." (c) Baal
    Argonnessen :: Marche Funebre (200) : Leningradets / Zapasnoy / Grimstave / Rockernaut / Dociznogoud / Feldshaman

  12. #32
    Community Member harsher's Avatar
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    ok im finally in, all things back to normal it seems at least for last 2 minutes, thanks Cordovan!

  13. #33
    Community Member
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    Default Finally :)

    OK, that's got it! The logon server is unlocked! I was able to log onto Thelanis, thanks

  14. #34
    Community Member Sanjinn's Avatar
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    Feb 2007
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    Default So far so good as of 16:05 CST 2/11/16

    Was able to get onto Ghallanda and was able to logoff to character select then load in a second character just fine. So, so far so good. Thanks.

  15. #35
    Community Manager
    Cordovan's Avatar
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    It looks like there is some kind of peering issue happening with some carriers in the East Coast which is causing this problem for users of these carriers. We received notice from one of our providers that they are working to mitigate it.
    Have fun, and don't forget to gather for buffs!
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  16. #36
    Hero JOTMON's Avatar
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    Quote Originally Posted by Cordovan View Post
    It looks like there is some kind of peering issue happening with some carriers in the East Coast which is causing this problem for users of these carriers. We received notice from one of our providers that they are working to mitigate it.
    is there a workaround we can do from our side to get to the servers?
    or are we screwed until they resolve the issue.

    In Ontario Canada, here, so EST but not east coast..
    Last edited by JOTMON; 02-11-2016 at 09:12 PM.
    Argo: Degenerate Matter - 200
    Jotmon (HC 34/45 , RC 42/42 , IC 12/21 , EC 51/51 , RP 116/158)
    Jotlock (HC 38/45 , RC 25/42 , IC 15/21 , EC 51/51 , RP 75/158)
    Whatthetruck (HC 38/45 , RC 42/42 , IC 15/21 , EC 51/51 , RP 111/158)

  17. #37
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    Quote Originally Posted by Cordovan View Post
    It looks like there is some kind of peering issue happening with some carriers in the East Coast which is causing this problem for users of these carriers. We received notice from one of our providers that they are working to mitigate it.
    This is happening near the California / Arizona / Mexico border too (in California); so not just an east coast thing.

  18. #38
    Hero JOTMON's Avatar
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    Quote Originally Posted by Cordovan View Post
    We have restarted our login services. Let me know if you are still experiencing issues.
    Still cant connect..

    Well did some checking and tried to ping the IP's..

    74.201.102.43 ddo.com ... ping reply..
    74.201.102.13 gls.ddo.com... ping reply..
    74.201.102.43 rss.ddo.com... ping reply..
    74.201.102.43 webvip.ddo.com... ping reply..

    74.201.102.13 gls-auth.ddo.com... ping reply..
    74.201.102.42 forums.ddo.com... ping reply..
    74.201.102.11 serviceengine.turbine.com... ping reply..


    74.201.102.11 patch.ddo.com ... request timed out...
    Ping patch.ddo.com ..... brought up IP 198.252.160.31 ... So... did they move the patch server to a different IP?

    Opened up the hosts file and put the '#' in front of the '74.201.102.11 patch.ddo.com' to disable the fixed IP redirect and was able to log in after.
    Last edited by JOTMON; 02-12-2016 at 08:10 AM.
    Argo: Degenerate Matter - 200
    Jotmon (HC 34/45 , RC 42/42 , IC 12/21 , EC 51/51 , RP 116/158)
    Jotlock (HC 38/45 , RC 25/42 , IC 15/21 , EC 51/51 , RP 75/158)
    Whatthetruck (HC 38/45 , RC 42/42 , IC 15/21 , EC 51/51 , RP 111/158)

  19. #39
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    Quote Originally Posted by Debroh View Post
    I have similar problem - when my client is trying connect to patch server, it finished on time out and connection failed. I rebooted laptop as well desktop, restarted rooter, asked my provider check what's wrong. Problem persist after all actions I took.
    Tried this morning - works well again. Thank you.

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