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  1. #1
    Uber Completionist Retrodark's Avatar
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    Default Is anyone else having Logon Server issues?

    I was working fine this morning. Then I got stuck in a loading screen, where it eventually booted me from the game.

    Then, when I tried to log back in, it was giving 1 to 20 attempts trying to connect to logon server. I tried this 5 times and then moved to my laptop. On my laptop, at first, it was looking like all worlds were down for about a minute, then I was able to connect. I was going fine, then I got disconnected after another load screen error, and now I am getting the same 1-20 attempt trying to reach logon server on both systems. I have rebooted my router, systems, etc. Same thing happens no matter what server I use. I have also tried using alt accounts.

    Is there something broken right now? Is it something on my ISP? I am in CA and I have TWC.

    P.S> I don't have any firewall settings on my network.

  2. #2
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    Default Logon server issues

    Having the same problem after getting stuck in a loading screen, funny thing is I can log onto other servers, just not Thelanis

  3. #3
    The Hatchery
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    Default

    A friend of mine in CA is also having issues logging in, and is lagging in-game (when he was on), on Thelanis.

  4. #4
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    Default logging in issues

    Quote Originally Posted by Qezuzu View Post
    A friend of mine in CA is also having issues logging in, and is lagging in-game (when he was on), on Thelanis.
    I've been getting kicked from the server/not being sign into thelanis about 19/20 times. Started about a couple hours ago. I already redownloaded the client and nothing changed.

    I'm also seeing issues with the patcher though. Often it's getting stuck on the "loading pre-game logic" or whatever, and taking a couple minutes to change servers from red to green. Anyone else getting this?

  5. #5
    Community Manager
    Cordovan's Avatar
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    We are investigating your reports.
    Have fun, and don't forget to gather for buffs!
    Follow DDO on: Facebook Twitter YouTube
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  6. #6
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    Default

    Quote Originally Posted by Mooshinator View Post
    I've been getting kicked from the server/not being sign into thelanis about 19/20 times. Started about a couple hours ago. I already redownloaded the client and nothing changed.

    I'm also seeing issues with the patcher though. Often it's getting stuck on the "loading pre-game logic" or whatever, and taking a couple minutes to change servers from red to green. Anyone else getting this?
    Yep seeing the same thing, worlds are down for about a minute, and sticks at loading prereqs, but eventually gets past it.

  7. #7
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    Quote Originally Posted by Cordovan View Post
    We are investigating your reports.
    Thanks Cordovan

  8. #8
    Community Member harsher's Avatar
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    Default

    Im in the Los Angeles Area, was playing from 5 am to about 10 am with no problems, however, i noticed things were laggier than normal (Ie taking 20 seconds to load items in hotbars upon character login), then i lost chat server ..then crashed. Couldn't get back on for an hour. Got on once and it crashed again when i zoned to another area. Been on the phone with NVIDIA because their latest patch was not installing, i thought that may have been been it, but no....downloaded the latest and still have the same problem. Am considering a reinstall at this point.

  9. #9
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    I am in ohio having all the same issues as above do we have a idea what is wrong or how long to fix this been going on for about 3 hrs already

  10. #10
    Community Member
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    Default Getting stuck in loading screen

    The issue began with trying to go to the Marketplace and getting stuck in a loading screen. Just tried another account and got stuck in a loading screen going to the Marketplace, so there may be an issue there. Stay away from the Marketplace, lol, bad JUJU

  11. #11
    Community Member
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    I have similar problem - when my client is trying connect to patch server, it finished on time out and connection failed. I rebooted laptop as well desktop, restarted rooter, asked my provider check what's wrong. Problem persist after all actions I took.

  12. #12
    Uber Completionist Retrodark's Avatar
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    Default

    Quote Originally Posted by surealist View Post
    The issue began with trying to go to the Marketplace and getting stuck in a loading screen. Just tried another account and got stuck in a loading screen going to the Marketplace, so there may be an issue there. Stay away from the Marketplace, lol, bad JUJU

    My loading screen crashes were 1. entering Defiler of Justice and 2. teleporting out of Amrath. Since then I can no longer log into the game with my main character. I managed to get in once on an alt toon, but now I cannot even do that.

  13. #13
    Community Manager
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    We have restarted our login services. Let me know if you are still experiencing issues.
    Have fun, and don't forget to gather for buffs!
    Follow DDO on: Facebook Twitter YouTube
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    Hello from Standing Stone Games! Facebook Twitter
    For Support: https://help.standingstonegames.com



  14. #14
    Community Member
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    Quote Originally Posted by gentleben56 View Post
    I am in ohio having all the same issues as above do we have a idea what is wrong or how long to fix this been going on for about 3 hrs already
    this is on Sarlona as well I have 3 other guildes having same issue

  15. #15
    Community Member
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    Quote Originally Posted by Cordovan View Post
    We have restarted our login services. Let me know if you are still experiencing issues.
    Nope still stuck and auth server 1-20 then timed out again

  16. #16
    Community Member kmoustakas's Avatar
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    99% DNS issue. Flush your dns, reboot your router. If that fails, switch from your default DNS into a different one like publicdns or googledns temporarily, until DNS cache gets sorted out.
    Bought my first dungeon master's guide in 1992. My favourite part of ddo is coffee and slayers

  17. #17
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    Quote Originally Posted by Cordovan View Post
    We have restarted our login services. Let me know if you are still experiencing issues.
    still having issues been trying to log in for about 15ish minutes

  18. #18
    Uber Completionist Retrodark's Avatar
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    Quote Originally Posted by Cordovan View Post
    We have restarted our login services. Let me know if you are still experiencing issues.
    NOPE...still getting the 1 to 20 attempt thing.

    It also seems to be getting stuck at the "Installing Pre-Reqs" now for about two minutes. Then it goes to my login. I enter login info...click login and it goes gray. That then takes about 20 seconds for me to have the "Play" come up. (these used to all be pretty snappy (like 1 or 2 seconds).

  19. #19
    Community Member
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    Default Its no good, the logon server is still locked!

    Just tried to log onto to Thelanis where my char got stuck going to the Marketplace and got timed out after 20 attempts to find logon server. Have a feeling that if you could get to the Marketplace on Thelanis, you would see my char Voltess standing at the guild ship portal, even though I am not logged on. Have seen it before with other people, just have never had it happen to me before.

  20. #20
    Community Member Sanjinn's Avatar
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    Default

    Quote Originally Posted by Cordovan View Post
    We are investigating your reports.
    This is happening to me as well on Ghallanda. I have not been able to get in the game this afternoon. Was able to hop on to Thelanis but when I tried a second toon on the Thelanis server it got stuck at the loading in screen and then timed out on me. I have not tried Ghallanda again yet.

    My wife was able to get in on Ghallanda but once she chose her toon and hit play it took 5 or 6 minutes once she hit 99% loading in to finish the load in then about another minute to be able to move on the airship. It normally only takes her 3 or 4 seconds (if that) to be able to move once she is loaded in.

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