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Thread: DDO store issue

  1. #1
    Community Member
    Join Date
    Jul 2010
    Posts
    2

    Default DDO store issue

    Hi,

    today I had an issue while buying a character inventory upgrade space. I pressed "I", selected "get now!" and bought it for 446 TP (25% discount). I had the TP removed but have not got any inventory upgrade. I've tried to log off without any luck. Also tried to call a DM but I am still waiting by more than an hour.

    Please help by giving me the inventory space I do not have yet or by giving back the TP

    Thanks for the attention,

    Kind regards

  2. #2
    Community Member Drelak's Avatar
    Join Date
    Dec 2010
    Posts
    615

    Default

    Transactions seem to be slow today. I bought crafting storage, and it took 15 minutes to get confirmation e-mail. Just loggend in and that storage space is now delivered.

    Give it some time and put in a ticket at support.turbine.com if you don't have that space by tomorrow.
    It may take some days, but for me the responce has always been very helpful.

  3. #3
    Community Member
    Join Date
    Jul 2010
    Posts
    2

    Default

    Simply there's a delay as you said in the delivery of bought items from store: today I regularly found item on my inventory (and a kind answer to my ticket from DM).
    Solved

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