I purchased a +6 to +7 supreme upgrade tome on character Keorgief - the points were deducted and I received a message it was delivered to inventory but it wasn't there. I tried logging out and back in and didn't get it.
I don't think in-game support helps with this - who do I contact?
Dungeons & Dragons Online ™
Operation ID 26814780
Date 07.01.2016 17:22 (GMT -05:00)
Item 1 × Upgrade Tome of Supreme Ability (+6 to +7)
Order Total 3476 Turbine Points
I received a confirmation email also.