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  1. #1
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    Default Cannot download the game

    My launcher is not working so I have uninstalled the game and tried to re-download it from the official page. But the webpage just saying "the page cannot be displayed", meaning there is no response from DDO server. Please help.

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  3. #3
    Community Member Sunnsett's Avatar
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    Hey Shunlee! Just read something about uninstalling Akamai. Going to try it, see if it works. Will post here to let you know how it goes.
    Thelanis: Drowmon, Dwapal, Elvran, Gnowar, Halcle, Helart, Helwiz, Horfig, Humdru, Sunnsett, Wafoar, Wardrakni

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  4. #4
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    Thanks Sunsett. I am also trying to downloading stone81's files. See if they work.

  5. #5
    Community Member Sunnsett's Avatar
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    OK, deleted Akamai, currently re doing install........
    Thelanis: Drowmon, Dwapal, Elvran, Gnowar, Halcle, Helart, Helwiz, Horfig, Humdru, Sunnsett, Wafoar, Wardrakni

    Fool me once, shame on you. Fool me twice, shame on me.
    Zerg me once, you go to the Ignore/Squelch list. Zerg me twice won't happen.

  6. #6
    Community Member Sunnsett's Avatar
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    Hope this works, I'm bored outta my freakin' mind, and I ain't no computer whiz.......
    Thelanis: Drowmon, Dwapal, Elvran, Gnowar, Halcle, Helart, Helwiz, Horfig, Humdru, Sunnsett, Wafoar, Wardrakni

    Fool me once, shame on you. Fool me twice, shame on me.
    Zerg me once, you go to the Ignore/Squelch list. Zerg me twice won't happen.

  7. #7
    Community Member Sunnsett's Avatar
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    DDO window still up, still downloading from Akamai
    Thelanis: Drowmon, Dwapal, Elvran, Gnowar, Halcle, Helart, Helwiz, Horfig, Humdru, Sunnsett, Wafoar, Wardrakni

    Fool me once, shame on you. Fool me twice, shame on me.
    Zerg me once, you go to the Ignore/Squelch list. Zerg me twice won't happen.

  8. #8
    Community Member Sunnsett's Avatar
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    ok, doing iterations, wasn't doing that earlier...
    Thelanis: Drowmon, Dwapal, Elvran, Gnowar, Halcle, Helart, Helwiz, Horfig, Humdru, Sunnsett, Wafoar, Wardrakni

    Fool me once, shame on you. Fool me twice, shame on me.
    Zerg me once, you go to the Ignore/Squelch list. Zerg me twice won't happen.

  9. #9
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    GZ. But I cannot even get the file from DDO official page to reinstall by clicking on that page. So hope Stoner81's files can help me.

  10. #10
    Community Member Sunnsett's Avatar
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    Certainly downloading waaay more files than earlier too...
    Thelanis: Drowmon, Dwapal, Elvran, Gnowar, Halcle, Helart, Helwiz, Horfig, Humdru, Sunnsett, Wafoar, Wardrakni

    Fool me once, shame on you. Fool me twice, shame on me.
    Zerg me once, you go to the Ignore/Squelch list. Zerg me twice won't happen.

  11. #11
    Community Member Sunnsett's Avatar
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    Got to login, entered password, then asked where game executable is.....dang!
    Thelanis: Drowmon, Dwapal, Elvran, Gnowar, Halcle, Helart, Helwiz, Horfig, Humdru, Sunnsett, Wafoar, Wardrakni

    Fool me once, shame on you. Fool me twice, shame on me.
    Zerg me once, you go to the Ignore/Squelch list. Zerg me twice won't happen.

  12. #12
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    Is anyone still seeing this issue. The download page seems to be displaying correctly for me: https://www.ddo.com/en/game/download
    Have fun, and don't forget to gather for buffs!
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  13. #13
    Community Member Sunnsett's Avatar
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    Says: "Where is the game client executable?" at top of file explorer for turbine file
    Thelanis: Drowmon, Dwapal, Elvran, Gnowar, Halcle, Helart, Helwiz, Horfig, Humdru, Sunnsett, Wafoar, Wardrakni

    Fool me once, shame on you. Fool me twice, shame on me.
    Zerg me once, you go to the Ignore/Squelch list. Zerg me twice won't happen.

  14. #14
    Community Member Sunnsett's Avatar
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    I'M IN! Asks where is game client executable, need to select dndclient.exe
    Thelanis: Drowmon, Dwapal, Elvran, Gnowar, Halcle, Helart, Helwiz, Horfig, Humdru, Sunnsett, Wafoar, Wardrakni

    Fool me once, shame on you. Fool me twice, shame on me.
    Zerg me once, you go to the Ignore/Squelch list. Zerg me twice won't happen.

  15. #15
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    Quote Originally Posted by Cordovan View Post
    Is anyone still seeing this issue. The download page seems to be displaying correctly for me: https://www.ddo.com/en/game/download
    Hello Cordovan. The page is displayed correctly but when I click on the download button (left one) on that page. A message comes up saying "this page can't be displayed".

  16. #16
    Community Member Sunnsett's Avatar
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    Default Update 29 ... Couldn't access game ... solution

    Here is how I got game to work:

    1. Go to file explorer for turbine, dungeons and dragons
    2. Use uninstall in ddo files
    3. go to control panel -> programs
    4. Uninstall ddo, will say already uninstalled
    5. Uninstall Akamai
    6. Restart computer
    7. Go to official ddo download site
    8. Download and save to desktop
    9. Install from desktop
    10. allow installer to download etc. like a fresh install

    Got me in, hope this helps someone
    Thelanis: Drowmon, Dwapal, Elvran, Gnowar, Halcle, Helart, Helwiz, Horfig, Humdru, Sunnsett, Wafoar, Wardrakni

    Fool me once, shame on you. Fool me twice, shame on me.
    Zerg me once, you go to the Ignore/Squelch list. Zerg me twice won't happen.

  17. #17
    Community Member Sunnsett's Avatar
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    Oh, and if it asks where game client executable is, will open ddo file. Select dndclient.exe
    Thelanis: Drowmon, Dwapal, Elvran, Gnowar, Halcle, Helart, Helwiz, Horfig, Humdru, Sunnsett, Wafoar, Wardrakni

    Fool me once, shame on you. Fool me twice, shame on me.
    Zerg me once, you go to the Ignore/Squelch list. Zerg me twice won't happen.

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