Windows 10 compatibility issues

[Nuclear_Elvis]

I don't have the definitive problem nailed down, but there are certainly early symptoms of "something" not quite right with the DDO Client operating on Windows 10. Here's a couple things so far after upgrading to Windows 10:

1. In Windows 10 desktop with the DDO Client icon available on screen, if you right click and "Troubleshoot Compatibility" and use suggested fix dialogue along the way, you will end up with a non-functional client, and potentially need to uninstall the entire DDO package including Akamai, and reinstall the entire DDO package from DDO.com.

2. When logging into DDO for the first time after a Windows 10 install, and using the default Windows security programs, and specifically Windows Defender, you will typically get a popup warning when the DDO Client tries to connect for the first time in Windows 10, which will ask you if you are clearing the login for either Private or Public network access, or both. I don't know if there is any limitation or bug that occurs if you choose one or the other, or both, if you are simply using your normal home network. However, after logging in with Windows 10 and trying both the "Private" only selected, and another time trying both "Private" and "Public" selected -- in both cases the game is acting buggy as if double loading, with double echos for audio along the way, and lagging out very badly. Anyone else perceiving this "double" issue for Windows 10? One other symptom I am seeing, is that the Yellow icon in top middle of screen for latency shows up at least once every minute, sometimes more often, and yet my Ping and connection are no better or worse at the time I was connecting to DDO in contrast to any other given day. Jumping and hanging in the air - has happened several times now, game just stalls with me in mid jump.

[Stoner81]

I don't have the definitive problem nailed down, but there are certainly early symptoms of "something" not quite right with the DDO Client operating on Windows 10. Here's a couple things so far after upgrading to Windows 10:

1. In Windows 10 desktop with the DDO Client icon available on screen, if you right click and "Troubleshoot Compatibility" and use suggested fix dialogue along the way, you will end up with a non-functional client, and potentially need to uninstall the entire DDO package including Akamai, and reinstall the entire DDO package from DDO.com.

No sure why you need to Troubleshoot Compatability because DDO works in W10. However, I do have UAC disabled and I have the shortcut set to run as Admin in order for it to work properly.

2. When logging into DDO for the first time after a Windows 10 install, and using the default Windows security programs, and specifically Windows Defender, you will typically get a popup warning when the DDO Client tries to connect for the first time in Windows 10, which will ask you if you are clearing the login for either Private or Public network access, or both. I don't know if there is any limitation or bug that occurs if you choose one or the other, or both, if you are simply using your normal home network. However, after logging in with Windows 10 and trying both the "Private" only selected, and another time trying both "Private" and "Public" selected -- in both cases the game is acting buggy as if double loading, with double echos for audio along the way, and lagging out very badly. Anyone else perceiving this "double" issue for Windows 10? One other symptom I am seeing, is that the Yellow icon in top middle of screen for latency shows up at least once every minute, sometimes more often, and yet my Ping and connection are no better or worse at the time I was connecting to DDO in contrast to any other given day. Jumping and hanging in the air - has happened several times now, game just stalls with me in mid jump.

Windows Defender is utter garbage just disable it and as for the lag I have had similar issues since the recent patch it does go away after a while but it can take a bit.

Stoner81.

[sournw]

After I updated to Windows 10 I had no issues until about three weeks ago. I can launch the client and login but when it goes to load to the character selection screen the program closes. I've redownloaded the game, same issue. I did the download that will let you play while it downloads and can get in and play until it finishes the full download then I'm back to the program closing and not getting back in. Seriously frustrating.

[Stoner81]

After I updated to Windows 10 I had no issues until about three weeks ago. I can launch the client and login but when it goes to load to the character selection screen the program closes. I've redownloaded the game, same issue. I did the download that will let you play while it downloads and can get in and play until it finishes the full download then I'm back to the program closing and not getting back in. Seriously frustrating.

1. Check your firewall settings to allow TurbineLauncher.exe for incoming and outgoing traffic.
2. Disable UAC.
3. Run the shortcut to TurbineLauncher.exe as Administrator.

Let me know how you get on

Stoner81.

[sournw]

1. Check your firewall settings to allow TurbineLauncher.exe for incoming and outgoing traffic.
2. Disable UAC.
3. Run the shortcut to TurbineLauncher.exe as Administrator.

Let me know how you get on

Stoner81.

Thanks Stone81, it looks like the short cut it downloaded was the problem. Launching from the folders TurbineLauncher.exe worked.

[Stoner81]

Thanks Stone81, it looks like the short cut it downloaded was the problem. Launching from the folders TurbineLauncher.exe worked.

No worries glad to help you can just create a shortcut of TurbineLauncher.exe and put it where you wish to (e.g desktop) to run the game.

Stoner81.