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Thread: My account bug

  1. #1
    Community Member Iriale's Avatar
    Join Date
    Aug 2012
    Posts
    2,045

    Default My account bug

    Hi

    "my account" seems bugged. I can't activate a product key. When i submit the key, i receive a "Follow the instructions below to activate a Product Key" message, but i can't do anything after. There are not instructions.

    any ideas for this problem?

  2. #2
    Manager, Customer Service SSG_Alkaid's Avatar
    Join Date
    May 2014
    Posts
    162

    Default

    Toss in a ticket using the link in my signature and we can sort this out for you!
    I do respond to PMs, but please note that I can get backed up. If you need immediate assistance, please refer to the links below!
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  3. #3
    Community Member Iriale's Avatar
    Join Date
    Aug 2012
    Posts
    2,045

    Default

    Thank you The ticket is sent. I know this will be solved.

    But I also wanted to warn of the problem with "my account". Perhaps more people have the same problem.

    thank you, CS_Alkaid.

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