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Thread: Help!!!

  1. #1
    Community Member
    Join Date
    Oct 2013
    Posts
    68

    Default Help!!!

    I've been a premium player for around 4 or 5 years now. I don't own all the content, but I have a lot of it. Today, I thought I would try out the lama server for the first time, so D/L it and copied a toon and poked around the ToEE for a little bit. Just now, I went to log into the live server, and it's now telling me I only have access to 3 of my 5 char slots. Basically telling me to pick 3 toons and if I want access to the other 2, I have to buy account upgrades to access them. Is this tied in any way to the lama server? Am I going to have to buy those 2 char slots AGAIN(bought 3 extra slots when I started playing for a total of 5) to access those toons??

    Any insight would be greatly appreciateded.

    Also, bottom of char selection screen now says free account. As stated, I've been premium for around 5 years now.

  2. #2
    Community Member
    Join Date
    Oct 2013
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    68

    Default

    Not sure why this double posted, especially so lang after the first post. I intended to edit the first post, but apparently double posted somehow, sorry about that.

  3. #3
    Community Member UurlockYgmeov's Avatar
    Join Date
    Aug 2006
    Posts
    0

    Default

    there should be no way this is possible. yes - account wide things do cross over to lamannia - but nothing crosses back from lamannia to live.

    call them. they will fix it.

  4. #4
    Community Member brzytki's Avatar
    Join Date
    Sep 2009
    Posts
    671

    Default

    I had the same exact problem a few days ago, after trying out U25 on Lama too.

    I got it fixed on the next day after filing out a ticket on the support site. You should do the same.
    Quote Originally Posted by Absolute-Omniscience View Post
    Did Einstein solo eLoB without pots or what?
    Guild: Captain's Crew
    Characters: Kyorli , Xunrae , Halisstra , Nyarly

  5. #5
    Community Member
    Join Date
    Oct 2013
    Posts
    68

    Default

    Yep, filled out a ticket and all is fixed now. CS was very quick to help, thanks Rothgar!

  6. #6
    Community Member
    Join Date
    Dec 2014
    Posts
    16

    Default missing 6 character slots :(

    i come back after a couple of weeks to find this, turbine pls

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