None taken, this has been the same refrain for 9 years from every dev team. That being said, a lack of details and openness is what sows dissent and mistrust - which is why the forums can be so rough and tumble at times. There have been repeated missteps by the dev team since the game opened in beta of the devs missing details or ignoring well known feedback. Perhaps the error lies somewhere in the testing or lack thereof?
I am all for trade secrets being secret. As long as you and the dev team continue the pattern of open communication, I think it helps build some faith and trust that you are open to the live experiences players go through in the game play.
As players, we need to also do a better job of realizing the devs cannot make all the players happy all the time and sometimes the path or choice you wish for is not the choice made.