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  1. #1
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    Default DDO freezing up after Friday's hotfix

    Prior to Friday's hotfix I had no issues with the game. Worked just fine on my machine.

    After Friday's hotfix, the game is freezing/locking up on my constantly. This seems to average happening about once for every hour I play. I'll be in the middle of a quest, and everything will freeze on the screen and the audio usually starts going loopy (stuttering, odd noise). If someone is speaking over voice chat, I've noticed the audio stutter-repeats the last syllable the person spoke. If I'm able to pull up the task manager, DDO is shown as unresponsive and I need to force quit. About half the time, my system is locked up and I can't even get the task manager on screen. Then I just need to restart my computer, or log off my user.

    Has anyone else run into something like this since the hotfix? (And if anyone knows something I could try to fix it, that'd be great.
    Heroes and Marauders || Static Group Thursdays 8-10 ET & Sundays 7-10 ET || Clyyde (wizard/rogue), Meensc (arcane archer), Nynaave (swashbuckler), Greantun (short monk), Aeropostle (monk)
    Former heroes or marauders that we will remember fondly:
    Tagez - famous for running off in the wrong direction but always ending up with one of us unwittingly following him.
    Argonnessen: Totalle (swashbuckler warlock), Catteras (20 Warlock), Paularubia (18 paladin, 2 fighter sword and board brawler)

  2. #2

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    Quote Originally Posted by Catteras View Post
    Has anyone else run into something like this since the hotfix? (And if anyone knows something I could try to fix it, that'd be great.
    Yes. Over the weekend four out of five players in our static group had the game crash at least once in a two hour period, usually resulting in a black screen/sound loop requiring a hard reset. All of us are running very different hardware which was functioning flawlessly the week prior. As far as I know, there were no radical hardware or software changes in the interim; the latest hotfix being our only commonality.

    I wish I could tell you how to resolve this issue, but I simply don't have enough data. It is most annoying and I do sympathise.
    The newest computer can merely compound, at speed, the oldest problem in the relations between human beings, and in the end the communicator will be confronted with the old problem, of what to say and how to say it. - Edward R. Murrow (1964)

  3. #3
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    Default

    Quote Originally Posted by sebastianosmith View Post
    Yes. Over the weekend four out of five players in our static group had the game crash at least once in a two hour period, usually resulting in a black screen/sound loop requiring a hard reset. All of us are running very different hardware which was functioning flawlessly the week prior. As far as I know, there were no radical hardware or software changes in the interim; the latest hotfix being our only commonality.
    Nice. So it sounds like they broke something during the last hotfix. Good to know I'm not alone. Maybe they'll fix this soon. (And whatever they break when they fix it, hopefully it won't be as bad.)
    Heroes and Marauders || Static Group Thursdays 8-10 ET & Sundays 7-10 ET || Clyyde (wizard/rogue), Meensc (arcane archer), Nynaave (swashbuckler), Greantun (short monk), Aeropostle (monk)
    Former heroes or marauders that we will remember fondly:
    Tagez - famous for running off in the wrong direction but always ending up with one of us unwittingly following him.
    Argonnessen: Totalle (swashbuckler warlock), Catteras (20 Warlock), Paularubia (18 paladin, 2 fighter sword and board brawler)

  4. #4
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    Default same

    Quote Originally Posted by Catteras View Post
    Nice. So it sounds like they broke something during the last hot fix. Good to know I'm not alone. Maybe they'll fix this soon. (And whatever they break when they fix it, hopefully it won't be as bad.)
    I also got the freezing loop screen twice since the hotfix. Never happened before. I did a complete re install of the game. So far i have not gotten the problem again. (knock on wood)

  5. #5
    2015 DDO Players Council Seikojin's Avatar
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    Default

    I was going to say, delete the dat files and repatch. Or defrag the game with the dat defragger.

  6. #6
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    Quote Originally Posted by xeonotrix View Post
    I also got the freezing loop screen twice since the hotfix. Never happened before. I did a complete re install of the game. So far i have not gotten the problem again. (knock on wood)
    This seemed to work. I uninstalled the game, and then reinstalled it. During a three-hour game session, my game didn't crash once.
    Heroes and Marauders || Static Group Thursdays 8-10 ET & Sundays 7-10 ET || Clyyde (wizard/rogue), Meensc (arcane archer), Nynaave (swashbuckler), Greantun (short monk), Aeropostle (monk)
    Former heroes or marauders that we will remember fondly:
    Tagez - famous for running off in the wrong direction but always ending up with one of us unwittingly following him.
    Argonnessen: Totalle (swashbuckler warlock), Catteras (20 Warlock), Paularubia (18 paladin, 2 fighter sword and board brawler)

  7. #7
    Founder & Hero
    2016 DDO Players Council
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    On Khyber yes it made it pretty much unplayable so I gave up and Saturday I went to the ren faire and that night to the Opera Eugene Onegia and Sunday to the faire again hopefully play will go smoothly this week


    Beware the Sleepeater

  8. #8
    Community Member MatrimDaved's Avatar
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    Angry Same Issue here

    I'm having the same Issue with the game freezing.
    I have tried re-installing the client and I still crashes.


    Has anyone found a solution?

    P.S. This is happening on Cannith!
    Last edited by MatrimDaved; 02-09-2015 at 07:18 PM.
    Dovie'andi se tovya sagain
    Time to toss the dice.
    MatrimDaved

  9. #9
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    Default

    I am having the same problem on Orien. I don't have a lot of time to play this game normally and having it crash repeatedly makes it even worse. This has caused me to cancel my VIP. I am getting tired of paying for a game that breaks after every other hotfix. I already re-installed after Update 24.

  10. #10
    Community Member visibleman's Avatar
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    Default repetitive freezing

    Argo.

    I get this (or a similar problem) regularly. Started about 2 months ago. Doesn't happen all the time and strangely, I have never had it happen during a Raid.

    It plays ok for a while then sudd...
    .
    ...enly it freezes up for a sec...
    .
    ...ond, then it does it ag...
    .
    ...ain a few sec...
    .
    ...onds later, only this time it free...

    .
    .
    .
    ...zes for a couple of seconds.
    .
    It gets progressively worse, until it crashes compl...



    Its making the game unplayable. Doesn't seem to be affecting other games.

    My PC runs on 2 SSDs, one for Windows and general programs, the other is for Games (and Steam).
    CPU is a AMD Phenom 9950 (yeah, I know its old)
    No OC
    I've tried reinstalling the game.
    Replaced the RAM.
    Upgraded the firmware on the SSDs.

    running out of ideas.
    Argonessen: Breyard, Kayuss, Breymer, Vilar, Zhanmadao
    Disclaimer: All my posts are in the official DnD language of Common. Common is not a standardised language, so if you think you see a spelling mistake - you are wrong!

  11. #11
    Community Member Stoner81's Avatar
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    Default

    1. Disable UAC.
    2. Run the game by running TurbineLauncher.exe (on W10 run as Admin).
    3. Allow incoming and outgoing traffic in your firewall for TurbineLauncher.exe.

    See if that helps.

    Stoner81.

  12. #12
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    Default

    Quote Originally Posted by MatrimDaved View Post
    I'm having the same Issue with the game freezing.
    I have tried re-installing the client and I still crashes.


    Has anyone found a solution?

    P.S. This is happening on Cannith!
    Same for me. Reinstalled on Cannith and had no improvement.

  13. #13
    Community Member Eryhn's Avatar
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    i have the vague impression that since 28.0 already, each instance takes up more RAM ... the amount of character changes or location changes I can go through before I need a client restart due to memory leak on a 4gig system has roughly halfed since 28 hit ... while the numbers I see in task manager did not double as such, currently, I almost always restart client before entering raid, and have to do so far more often during switching multiple toons during i.e invent management ...

  14. #14
    Community Member Loromir's Avatar
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    I am getting frequent game freezing episodes...but no crashes yet.
    Leader of Legion of Eberron on Cannith.

    Characters: Loromir & Baldomir....among others.

  15. #15
    Community Member Warbler's Avatar
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    Apr 2006
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    Default

    Same here. Constant DC's. Windows 10, swashbuckler bard/fighter/rogue

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