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  1. #1
    Community Member
    Join Date
    Mar 2014
    Posts
    4

    Default Getting error while trying to purchase turbine points, from DDO-store

    Tried with all attempts on, mastercard, visa(once) and through paypal, to buy some turbine points for free to play accounts.

    Got error processing request, try again later, wait a few minutes, each day friday-sunday. On both pay versions.

    Only wanted them for black friday specials, so sucks its out of service, during this

    And on the service note: I prefer my credit card to not stay on file, when i dont get to buy.

    Regards
    P-bresh
    Last edited by P-bresh; 11-30-2014 at 04:31 AM.

  2. #2
    Community Member
    Join Date
    Mar 2008
    Posts
    2

    Default Trouble buying Turbine pionts

    I am having the same problem as a VIP.

    I tried to make sure my address was correct and not too long (a forum post from 2013 said this had created an issue for them)

    Deleted my web browser cache and cookies as suggested by the Turbine support knowledge base.

    p.s. Hurry up and fix this so I can give you money

  3. #3
    Community Member
    Join Date
    Mar 2014
    Posts
    4

    Default

    Quote Originally Posted by Everythings_Taken View Post
    I am having the same problem as a VIP.

    I tried to make sure my address was correct and not too long (a forum post from 2013 said this had created an issue for them)

    Deleted my web browser cache and cookies as suggested by the Turbine support knowledge base.

    p.s. Hurry up and fix this so I can give you money

    Can try, though weird, since i tried from 2 different computeres.od
    Didnt work, but the 0 in front on postalcode did.

    Thanks for your reply.

    I will try

    Regards
    P-bresh
    Last edited by P-bresh; 11-30-2014 at 07:33 AM.

  4. #4
    Community Member
    Join Date
    Mar 2008
    Posts
    2

    Default Solved Turbine Points problem

    I did some trawling of the forums and I came across a post about postal address from february https://www.ddo.com/forums/showthrea...it-Please-Read!

    Anyway, as I live a country that only uses 4-digit postcodes I tried again and added a 0 in front of my postcode. and it worked.

  5. #5
    Community Member
    Join Date
    Mar 2014
    Posts
    4

    Default

    Quote Originally Posted by Everythings_Taken View Post
    I did some trawling of the forums and I came across a post about postal address from february https://www.ddo.com/forums/showthrea...it-Please-Read!

    Anyway, as I live a country that only uses 4-digit postcodes I tried again and added a 0 in front of my postcode. and it worked.
    Thank you solved it.

    Must be weird, they dont post it as a note, in the input fields.

    Regards
    P-bresh

  6. #6
    Community Member
    Join Date
    May 2014
    Posts
    1

    Default Deleted cookies and changed to a 5 digit zip code

    Both Things needed, hten it worked!

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