Log In Issues: November 19th

[Aishana]

Well I believe the day off has now been officially ruined. Seems like DDO has been down the entire day. When are we gonna get an update?

Yep, my day off too. This is just depressing. Cordo, you got an update for us? Even just a "We're still investigating" would be nice. In the meantime... Dinner and more Dragon Age, I suppose.

[XxJFGxX]

Add me to the list that can't connect.

Ditto. Orien server.

[Ancient]

Hey, I can't log in, is anyone else having trouble!

yeah, not funny

[munga1]

Yup having the same as you all error connecting tried a couple of different servers but still no joy.

[zack241]

I am among the people having issues logging in. However, I play both DDO and LOTRO, and they both are having the same issue. As these are both Turbine games, I think it is an issue with Turbine and not DDO or LOTRO themselves.

[Cordovan]

We are continuing to investigate log in issues, and will keep you updated.

[Cordovan]

I am among the people having issues logging in. However, I play both DDO and LOTRO, and they both are having the same issue. As these are both Turbine games, I think it is an issue with Turbine and not DDO or LOTRO themselves.

Yes, this issue is impacting both LOTRO and DDO. Asheron's Call and Infinite Crisis have not been affected.

[Pirate_Jenny]

cant pass the getting in the line to connect message...

^^ this

[Lechesis]

We are continuing to investigate log in issues, and will keep you updated.

As long as I don't miss the spell potion sale!

[jellyfish21]

Falcon Wingman, Male Elf
Age 124
Height Four Foot, Ten Inches (1.47 Metres)
Weight 110 pounds (49.9 kilograms)
Strength 22
Charisma 14

Falcon is a fair looking man. However, in a human's perspective, he looks like a young girl.

Falcon was born in the city and became a town guard.

[Rynehawk]

I know this post is not helping at all, but really? Again? This seems to be a pretty common occurrence anymore. Pretty disheartening.

[Gratch]

Here's a clipping of my launcher log. SSL errors?

2014.11.19 15:10:16[W] Data Center URL: QUrl( "http://gls.ddo.com/GLS.DataCenterServer/Service.asmx" )
2014.11.19 15:10:40[W] Object::disconnect: No such signal Config:nWorldStatusIsUpToDate( void )
2014.11.19 15:10:40[W]
2014.11.19 15:10:40[W] GameClientStarter::OnLoginAccountSSLError - Failed to login!
2014.11.19 15:10:40[W] STATUS: SSL Error 0 : "The issuer certificate of a locally looked up certificate could not be found"
2014.11.19 15:10:40[W] STATUS: SSL Error 1 : "The root CA certificate is not trusted for this purpose"
2014.11.19 15:10:40[W] STATUS: Certificate Organization 0 : "AVG Technologies cz"
2014.11.19 15:10:40[W] STATUS: Certificate Organization 1 : ""
2014.11.19 15:10:40[W] STATUS: Certificate Organization 2 : "Thawte"
2014.11.19 15:10:40[W] STATUS: Certificate Organization 3 : ""
2014.11.19 15:10:40[W] STATUS: Certificate Organization 4 : "Microsoft Corporation"
2014.11.19 15:10:40[W] STATUS: Certificate Organization 5 : "MSFT"
2014.11.19 15:10:40[W] STATUS: Certificate Organization 6 : "Microsoft Corporation"
2014.11.19 15:10:40[W] STATUS: Certificate Organization 7 : "Microsoft Trust Network"
2014.11.19 15:10:40[W] STATUS: Certificate Organization 8 : "VeriSign Trust Network"
2014.11.19 15:10:40[W] STATUS: Certificate Organization 9 : "GeoTrust Inc."
2014.11.19 15:10:40[W] STATUS: Certificate Organization 10 : "Baltimore"
2014.11.19 15:10:40[W] STATUS: Certificate Organization 11 : "Equifax"
2014.11.19 15:10:40[W] STATUS: Certificate Organization 12 : "DigiCert Inc"
2014.11.19 15:10:40[W] STATUS: Certificate Organization 13 : "GTE Corporation"
2014.11.19 15:10:40[W] STATUS: Certificate Organization 14 : "Microsoft Corporation"
2014.11.19 15:10:40[W] STATUS: Certificate Organization 15 : "VeriSign, Inc."
2014.11.19 15:10:40[W] STATUS: Certificate Organization 16 : "Thawte Consulting cc"
2014.11.19 15:10:40[W] STATUS: Certificate Organization 17 : "DigiCert Inc"
2014.11.19 15:10:40[W] STATUS: Certificate Organization 18 : "VeriSign, Inc."
2014.11.19 15:10:40[W] STATUS: Certificate Organization 19 : "VeriSign, Inc."
2014.11.19 15:10:40[W] STATUS: Certificate Organization 20 : "The Go Daddy Group, Inc."
2014.11.19 15:10:40[W] STATUS: Certificate Organization 21 : "DigiCert Inc"
2014.11.19 15:10:40[W] GameClientStarter::OnLoginAccountSSLError - Ignoring SSL errors!

[SNIPPED]

2014.11.19 15:10:40[W] Config::FetchWorldStatus - World Status URL: QUrl( "http://gls.ddo.com/GLS.DataCenterServer/Service.asmx" )
2014.11.19 15:11:14[C]
2014.11.19 15:11:14[C] GameClientStart::AdmitFailure - strError: "Failed to queue for server (0x80004005)
"
2014.11.19 15:22:15[W] Patcher::OnClientLaunched - Failed to launch client!

[MC_Chris]

Any update on this? I have played other mmo-type games in the past and I get that there will be occasional issues and scheduled downtime, but lately it seems that I've found myself unable to play frequently enough that I'm grumbling a bit.

so... that being said, at what point do I start seeing credits on my account since this is a service that I pay money for?

[FranOhmsford]

You can add me to the can't log in list!

[Powskier]

they usually fix issues around 12-18 pages into the related thread...of course this is of no relation

[patang01]

We are currently investigating log in issues preventing some players from logging into the game. We'll keep you updated.

'some'?
Seems like more than 'some'.

[BritAKAsh0rtstuff]

The updates are getting longer and the issues are occurring more , whats going on?

[Lcdr_Swizzle]

Yep, not able to log in tonight ... hm.

[Evil_hydro]

i've been {Getting in line to connect...} for over 30mins now this isn't fun anymore... lol

[RotR]

and me getting

failed to queue for server (0x800004005)

So am I! do we get compensation for not being able to play? I am VIP and If I am down a day, I want t added to my account.