Mozilla FireFox always gives (error code: sec_error_bad_signature)

[zwiebelring]

Hello forum operators. I am logged in via IE atm.

I am not able to lg in via Firefox atm., receiving (errorcode: sec_error_bad_signature) every time I want to log into my forum account or even try to watch the forum as a guest. Every other category of www.ddo.com/en works. Just not this forum. I am unsure where to post this issue, most support categories are for the game directly.

Using the www to find a solution to my problem was not successful. My time+date is correct (though I am in Europe and I am using European time+date) and the most mentioned solution using about:config command wouldn't work either. I joined the mozilla chatchannel and got confirm that this wasn't only my problem, but everybody elses, too, who tried to watch this forum as guest.

I hereby want to get your attention to that problem and hope you or somebody else can give me a solution. Because using IE is not acceptable. The background color of this posting window is grey. Along with a black fond this is just intolerbale to post here. Mozilla did not have this problem. Also, Mozilla always let me choose a temporary new certificate but right now, it immediately changes to the above mentioned error message.

Please fix this or tell me, how I can fix this.

[Garix]

Hello forum operators. I am logged in via IE atm.

I am not able to lg in via Firefox atm., receiving (Fehlercode: sec_error_bad_signature) every time I want to log into my foruma ccount or even try to watch the Forum as a guest. Every other category of www.ddo.com/en works. Just not this forum. I am unsure where to post this issue, most support categories are for the game directly.

Using the WWW to find a solution to my problem was not successful. My time+date is correct (though I am in Europe and I am using European time+date) and the most mentioned solution using about:config command wouldn't work neither. I joined the mozilla chatchannel and got confirm that this wasn't only my Problem, but everybody elses, too, who tried to watch this forum as guest.

I hereby want to get your attention to that problem and hope you or somebody else can give me a solution. because using IE is not acceptable, The background color of this posting window is Grey. Along with a black fond this is just intolerbale to post here. Mozilla did not have this Problem. Also, Mozilla always let me choose a temporary new certificate but right now, it immediately changes to the above emntioned error message.

Please fix this or tell me, how I can fix this.

Which version of Firefox are you using?

Not seeing the same problem here.

[zwiebelring]

I am using the latest Mozilla firefox browser atm.

Searching a probable add-on or plug-in causing this problem gave no result, too.

[Missing_Minds]

I am using the latest Mozilla firefox browser atm.

So you are using version 31.0 stripped down with no plug in or skins?

https://support.mozilla.org/en-US/questions/1006235

https://support.mozilla.org/en-US/questions/939141

[zwiebelring]

Did all this except scanning for malware, since none of my tools detected any. Will do this and see if that was any helpful. Yeah well, clearing cache and cookies was the first thing I did, also, this will be done automatically if I close the browser or shutdown the PC.

[zwiebelring]

Malware scan did not give a solution.

Deleting cookies/cache did not give a solution.

Deactivating plug-ins + add-ons did not give a solution.

Problem remains. I am clueless. Must be a problem on my end but I don't find it.

[Eryhn]

So you are using version 31.0 stripped down with no plug in or skins?

https://support.mozilla.org/en-US/questions/1006235

https://support.mozilla.org/en-US/questions/939141

this has nothing to do with hardware acceleration, or cache issues, or plugins, or client side file/certificate corruption issues for that matter afaik. It seems to have to do with a new certificate verification method introduced with firefox 31.0 causing issues in a more roundabout way ... Below specified workaround did the trick for me

https://support.mozilla.org/en-US/questions/1013113


greetz

[Vengeance777]

I had this problem today after a pc crash caused me to have to restore the PC to factory settings. I was able to fix it by importing Internet Explorers Certificates into Firefox. Heres how:

1. Open www.ddo.com/forums in Internet Explorer.

2. Go to Tools/ Internet Options

3. Go to Content tab

4. Click Certificates

5. Open Intermediate Certification Authorities and Highlight all the certificates listed. Click Export. Follow the steps in the Certificate Export Wizard and remember the password you enter for the certificates. Save them to Desktop.

6. Open Trusted Root Certificate Authorities and Highlight all the certificates listed. Click Export. Follow the steps in the Certificate Export Wizard and remember the password you enter for the certificates. Save them to Desktop.

7. Close Internet Explorer

8. Open Firefox

9. Go to Tools/Options. Click Advanced. Click Certificates tab.

10. Select View Certificates. Make sure Your Certificates tab is highlighted and Select Import.

11. Import both Certificate files you created before to Firefox.

12. Restart Firefox and DDO Forums should load properly.

This fixed my problem hopefully it does same for you. Note I am on Windows 7 if you are using a different OS exporting the certificates from IE may be different for you. Just google your version for instructions. You may also be able to Export Chromes certificates and import them to Firefox if DDO wont load in IE.