Can't see DDO Store/Help

[Mennion]

First off, why am logged in as Menionn on my phone? I changed to Hannse after the great forum fiasco??

I have been waiting for a TP bonus weekend for months and very annoyed by the lack of a store I have this lengthy work around, if you happen to have some old OS discs.

I have created a partition just for DDO and loaded snow leopard. The last hard copy OS. DDO won't run on snow leopard so I have had to upgrade to Lion or Mavericks! (Original Snow leopard did not have App Store so had to update the software and download the App Store)

Then download lion, mountain lion or Mavericks and then Download DDO!

I have been at this all blooming day! Just completed the upgrade to Mavericks! The DDO download will be an over nighter. I hope bonus points Will still be available tomorrow evening?

Good luck

[Arachidamya]

From one dev to another:

Look - I get it. People **** on us as if we have any choice over which bugs the business team has decided get to matter (which is to say, none.) That stated, seriously - I quit playing this game because it was like going home to work. Yannow, except for the part where I just fix it myself and put in the pull request.

I know I have a frankly stupid amount of DDO points stockpiled. It would be cool if I could use them. Or even see them. And the worst part about it is I know what's wrong, and I could (and would) fix it for y'all.

Come on, people. This is embarrassing.

[psykopeta]

From one dev to another:

Look - I get it. People **** on us as if we have any choice over which bugs the business team has decided get to matter (which is to say, none.) That stated, seriously - I quit playing this game because it was like going home to work. Yannow, except for the part where I just fix it myself and put in the pull request.

I know I have a frankly stupid amount of DDO points stockpiled. It would be cool if I could use them. Or even see them. And the worst part about it is I know what's wrong, and I could (and would) fix it for y'all.

Come on, people. This is embarrassing.

just 1 hing lol

2. embarrassing - causing to feel shame or chagrin or vexation;

like dictionary says, i can't be embarrassed if i don't care

[Hannse]

First off, why am logged in as Menionn on my phone? I changed to Hannse after the great forum fiasco??

I have been waiting for a TP bonus weekend for months and very annoyed by the lack of a store I have this lengthy work around, if you happen to have some old OS discs.

I have created a partition just for DDO and loaded snow leopard. The last hard copy OS. DDO won't run on snow leopard so I have had to upgrade to Lion or Mavericks! (Original Snow leopard did not have App Store so had to update the software and download the App Store)

Then download lion, mountain lion or Mavericks and then Download DDO!

I have been at this all blooming day! Just completed the upgrade to Mavericks! The DDO download will be an over nighter. I hope bonus points Will still be available tomorrow evening?

Good luck

I got as far as downloading the ddl file that lets you play whilst downloading! what a joke, no chance.

It was an overnighter and low and behold would not load. (Game Error [26246464]) some missing files! thanks again Turbine!
am now trying the simple download and hope it completes and works by the end of the day!

[Kaytis]

And the worst part about it is I know what's wrong, and I could (and would) fix it for y'all.

What is your theory about what is wrong? I have been meaning to update to 10.10 on my game machine and poke around the Console and Terminal a bit to see what messages show up. I launch from the Terminal almost always and there are quite a lot of diagnostics that show up there. I had the wild hope that one of them might point to a work-around.

[Diamondbacks]

Is anyone seeing an issue where in-game web content, such as the DDO Store and Help aren't displaying, just throwing error messages?

OK, so this bug has been around since June 2014, and there has been no acknowledgement by turbine that it exists? Does anyone at Turbine even look at the forum?

Perhaps they think the mac version is perfect since no one can submit help requests due to the serious nature of the bug.

I suppose that is the most direct way to reduce the bug count - make it impossible for people to submit them.

[Tscheuss]

OK, so this bug has been around since June 2014, and there has been no acknowledgement by turbine that it exists? Does anyone at Turbine even look at the forum?

Perhaps they think the mac version is perfect since no one can submit help requests due to the serious nature of the bug.

I suppose that is the most direct way to reduce the bug count - make it impossible for people to submit them.

Impossible?

There is a link near the top of the forum that says Bug Report.

[Dimwhit1]

OK, so this bug has been around since June 2014, and there has been no acknowledgement by turbine that it exists? Does anyone at Turbine even look at the forum?

It's been acknowledged earlier in this thread. They're aware of the issue but have no further information.

[perigrino]

Well, I just paid what may be my last VIP payment. If the DDO store issue isn't fixed by the next bill, I'm out of here.

[Kaytis]

December 11, 2014.

Second to last item in the Update 24 release notes:

"Fixed an issue that prevented the DDO Store from opening correctly for Mac users who have the Yosemite update of OSX installed."

:-)

Edit: Now we can actually buy the new content.

[conlonhf4]

December 11, 2014.

Second to last item in the Update 24 release notes:

"Fixed an issue that prevented the DDO Store from opening correctly for Mac users who have the Yosemite update of OSX installed."

:-)

Edit: Now we can actually buy the new content.

Yay!!! I can see and use the Store. Thanks

[Dimwhit1]

Yep, working for me now!

[Hannse]

December 11, 2014.

Second to last item in the Update 24 release notes:

"Fixed an issue that prevented the DDO Store from opening correctly for Mac users who have the Yosemite update of OSX installed."

:-)

Edit: Now we can actually buy the new content.

Thank you, thanks Turbine.