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  1. #1
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    Default Your character is still being saved

    I am unable to log into my character. He is currently level 8. I was interacting with the House K bank and putting beholder optic nerves from reincarnation cache into inventory and I got a 'Bank Failed' message. I thought it was lag or user error so I tried again and got the same message. Then I went out of the bank to the guildship portal thinking if I changed instances it would clear. I was not able to get onto the ship and just got an 'error' message.

    Then I tried re-logging, and I can't log into that character. I get the message 'Your character is still being saved.' I was able to log onto some other characters after initial failures and receiving the same messages.

    Is this something I should submit a ticket about - or just post here? Any help is appreciated.

    Character: Ork
    Server: Khyber

    Thanks!

    Vallin.

  2. #2
    Chaotic Evil Mindos's Avatar
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    Quote Originally Posted by Vallin View Post
    I am unable to log into my character. He is currently level 8. I was interacting with the House K bank and putting beholder optic nerves from reincarnation cache into inventory and I got a 'Bank Failed' message. I thought it was lag or user error so I tried again and got the same message. Then I went out of the bank to the guildship portal thinking if I changed instances it would clear. I was not able to get onto the ship and just got an 'error' message.

    Then I tried re-logging, and I can't log into that character. I get the message 'Your character is still being saved.' I was able to log onto some other characters after initial failures and receiving the same messages.

    Is this something I should submit a ticket about - or just post here? Any help is appreciated.

    Character: Ork
    Server: Khyber

    Thanks!

    Vallin.
    just wait a little bit, should take care of it

  3. #3
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    Quote Originally Posted by Mindos View Post
    just wait a little bit, should take care of it
    Well after 2 hours i'm still unable to logon to my main so thats not the answer.

  4. #4
    Community Member kemetka's Avatar
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    Feb 2014
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    Quote Originally Posted by Shadokhan View Post
    Well after 2 hours i'm still unable to logon to my main so thats not the answer.
    im in the same boat, cant login with my main on khyber, all of the other characters work fine, not sure what the issue is, I currently have a ticket open with tech support, estimated time of response is currently 3 - 4 days there goes my weekend but good to know that im not the only person, and if its at 3 - 4 days may be a wide spread thing

  5. #5
    Community Manager
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    We will be conducting a restart of the Khyber server starting at 6:00 PM Eastern (-4 GMT) today, Sunday, June 15th. Thank you!
    Have fun, and don't forget to gather for buffs!
    Follow DDO on: Facebook Twitter YouTube
    Join us on Twitch!
    Hello from Standing Stone Games! Facebook Twitter
    For Support: https://help.standingstonegames.com



  6. #6
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    Quote Originally Posted by Cordovan View Post
    We will be conducting a restart of the Khyber server starting at 6:00 PM Eastern (-4 GMT) today, Sunday, June 15th. Thank you!
    Woot! Hope that will take care of things. Thanks!

    Vallin.

  7. #7
    Community Manager
    Cordovan's Avatar
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    This should now be resolved. Please let us know if you encounter this again.
    Have fun, and don't forget to gather for buffs!
    Follow DDO on: Facebook Twitter YouTube
    Join us on Twitch!
    Hello from Standing Stone Games! Facebook Twitter
    For Support: https://help.standingstonegames.com



  8. #8
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    Quote Originally Posted by Cordovan View Post
    This should now be resolved. Please let us know if you encounter this again.
    Just confirming for you that this resolved the problem. Thanks!

  9. #9
    Community Member nikos1313's Avatar
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    i just had this problem with a toon i had parked for some time. level 20 druid human.

    ill try log in again in couple hours see what happens then
    Proud officer of The Balance, in Khyber
    Robopew / Kormah / Sokin / Dhona / Thendrik / Tightpants / Altab / Screamforme / Oohshift / Evermissing

  10. #10
    Community Member nikos1313's Avatar
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    yes, the problem is still there. when i try to log on my druid, it says that my character is still being saved, and it targets another toon, from the list. what should i do?
    Proud officer of The Balance, in Khyber
    Robopew / Kormah / Sokin / Dhona / Thendrik / Tightpants / Altab / Screamforme / Oohshift / Evermissing

  11. #11
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    This is happening to me on Sarlona too. All my characters.

  12. #12
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    Quote Originally Posted by gryphonxxxxii View Post
    This is happening to me on Sarlona too. All my characters.
    Same on mine?? whats the fix for this???

  13. 06-18-2014, 01:19 PM


  14. #13
    Community Member eris2323's Avatar
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    Quote Originally Posted by Cordovan View Post
    This should now be resolved. Please let us know if you encounter this again.
    Same problem. Please fix. ALso, please hire more QA people. Not just that one position you have open for temp work, collar one of your remaining devs, and MAKE them do it.

    Sheesh.

  15. #14
    Community Member Cedrica-the-Bard's Avatar
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    Both hubby and I same problem on Sarlona. We both submitted a support ticket.

  16. #15
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    Same here, Sarlona. My game crashed, then I wasn't able to log back in because of this error.

  17. #16
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    Jan 2013
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    Here's another Sarlonian whose characters are being saved from something.

  18. #17
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    Jun 2014
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    Please don't make me face the real world ;_;

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