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  1. #1
    Community Member justfortheforums's Avatar
    Join Date
    Sep 2009
    Posts
    54

    Default Game causes computer crash

    I am a returning player, or would like to be anyhow. I just reinstalled the game but every time I try to run it I get this


    (blue screen)

    DRIVER_NOT_LESS_OR_EQUAL

    than at the bottom it has
    technical information
    STOP: 0x000000D1 (0xFFFFFA6012444C9C, 0x0000000000000002, 0xFFFFFA600850D580)
    ha20x2k.sys - Address FFFFFA600850D580 base at FFFFFA6008405000 Data 5310e17c

    (sorry i tried to upload a pic but it wouldnt work)

    Now all i know is that this only happens with this game, i play other games ESO, Neverwinter watch movies, videos ect. daily with zero issues
    i would really like to come back to this game but i dont know what the issue is here
    Tassill, Towahn
    Crimson Eagles of Khyber

  2. #2
    Hall of Famer
    2016 DDO Players Council
    Impaqt's Avatar
    Join Date
    May 2006
    Posts
    4,142

    Default

    Quote Originally Posted by justfortheforums View Post
    I am a returning player, or would like to be anyhow. I just reinstalled the game but every time I try to run it I get this


    (blue screen)

    DRIVER_NOT_LESS_OR_EQUAL

    than at the bottom it has
    technical information
    STOP: 0x000000D1 (0xFFFFFA6012444C9C, 0x0000000000000002, 0xFFFFFA600850D580)
    ha20x2k.sys - Address FFFFFA600850D580 base at FFFFFA6008405000 Data 5310e17c

    (sorry i tried to upload a pic but it wouldnt work)

    Now all i know is that this only happens with this game, i play other games ESO, Neverwinter watch movies, videos ect. daily with zero issues
    i would really like to come back to this game but i dont know what the issue is here
    Post DXDiag report. Could be a driver issue....
    °º¤ø,¸¸,ø¤º°`°º¤ø,¸,ø¤°º¤ø,¸ ¸,ø¤º°`°º¤ø,¸A R C H A N G E L S °º¤ø,¸¸,ø¤º°`°º¤ø,¸,ø¤°º¤ø,¸ ¸,ø¤º°`°º¤ø,¸
    Thelanis

    Alandael ~ Allendale ~ iForged ~ Roba ~ Sylon ~ Pokah ~ Keyanu ~ Wreckoning
    Quote Originally Posted by Severlin View Post
    We don't envision starting players with Starter Gear and zero knowledge playing on Hard or Elite.
    Sev~

  3. #3
    Community Member justfortheforums's Avatar
    Join Date
    Sep 2009
    Posts
    54

    Default

    could you explain to me where i would get that, i am not sure what you are referring to.
    Tassill, Towahn
    Crimson Eagles of Khyber

  4. #4
    Community Member
    Join Date
    Jul 2012
    Posts
    99

    Default

    Click Start in Windows, then use search for DXDiag, should only be one result for DXDiag, run it and then click Save All Information. It will save it as a text document.
    My Toons:
    DWP - Fighter, Olur Takun - Barbarian, Perddy Elfie - Artificer, Tamqil Jemhar - Ranger

  5. #5
    Community Member justfortheforums's Avatar
    Join Date
    Sep 2009
    Posts
    54

    Default

    ------------------
    System Information
    ------------------
    Time of this report: 7/16/2014, 11:41:04
    Machine name:
    Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.130707-1535)
    Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: P5E
    BIOS: BIOS Date: 02/19/09 17:57:34 Ver: 08.00.12
    Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2 CPUs), ~2.7GHz
    Memory: 4094MB RAM
    Page File: 2146MB used, 6246MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    DxDiag Version: 7.00.6002.18107 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GT 630
    Manufacturer: NVIDIA
    Chip type: GeForce GT 630
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0F00&SUBSYS_26393842&REV_A1
    Display Memory: 3789 MB
    Dedicated Memory: 1998 MB
    Shared Memory: 1791 MB
    Current Mode: 1360 x 768 (32 bit) (60Hz)
    Monitor: Generic PnP Monitor
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
    Driver Version: 9.18.0013.3788 (English)
    DDI Version: 11
    BGRA Supported: Yes
    Driver Attributes: Final Retail
    Driver Date/Size: 5/19/2014 22:44:03, 17480432 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71E3E-4C40-11CF-3E55-34061CC2C435}
    Vendor ID: 0x10DE
    Device ID: 0x0F00
    SubSys ID: 0x26393842
    Revision ID: 0x00A1
    Revision ID: 0x00A1
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (Creative SB X-Fi)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00311102&REV_00
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: ctaud2k.sys
    Driver Version: 6.00.0230.0004 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/1/2014 03:55:20, 689048 bytes
    Other Files:
    Driver Provider: Creative
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: SPDIF Out (Creative SB X-Fi)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00311102&REV_00
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: ctaud2k.sys
    Driver Version: 6.00.0230.0004 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/1/2014 03:55:20, 689048 bytes
    Other Files:
    Driver Provider: Creative
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (Creative SB X-Fi)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: ctaud2k.sys
    Driver Version: 6.00.0230.0004 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/1/2014 03:55:20, 689048 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: "What U Hear" (Creative SB X-Fi)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: ctaud2k.sys
    Driver Version: 6.00.0230.0004 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/1/2014 03:55:20, 689048 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Auxiliary (Creative SB X-Fi)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: ctaud2k.sys
    Driver Version: 6.00.0230.0004 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/1/2014 03:55:20, 689048 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: S/PDIF-In (Creative SB X-Fi)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: ctaud2k.sys
    Driver Version: 6.00.0230.0004 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/1/2014 03:55:20, 689048 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line-In (Creative SB X-Fi)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: ctaud2k.sys
    Driver Version: 6.00.0230.0004 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/1/2014 03:55:20, 689048 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: G500
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC068
    FF Driver: n/a

    Device Name: G500
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC068
    FF Driver: n/a

    Device Name: G500
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC068
    FF Driver: n/a

    Device Name: Steelseries Consumer
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x1038, 0x1020
    FF Driver: n/a

    Device Name: SteelSeries HID Device
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x1038, 0x1200
    FF Driver: n/a

    Device Name: SteelSeries HID Device
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x1038, 0x1200
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x2937
    | Matching Device ID: usb\root_hub
    | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC068
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC232
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + HID Keyboard Device
    | Vendor/Product ID: 0x1038, 0x1000
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + HID Keyboard Device
    | Vendor/Product ID: 0x1038, 0x1200
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + Logitech HID-compliant G500 Gaming Mouse
    | Vendor/Product ID: 0x046D, 0xC068
    | Matching Device ID: hid\vid_046d&pid_c068&mi_00
    | Lower Filters: LGSHidFilt
    | Service: mouhid
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC231
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x1038, 0x1000
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 113.4 GB
    Total Space: 171.7 GB
    File System: NTFS
    Model: INTEL SSDSC2BW180A4 ATA Device

    Drive: D:
    Free Space: 154.7 GB
    Total Space: 238.5 GB
    File System: NTFS
    Model: WDC WD2500KS-00MJB0 ATA Device

    Drive: F:
    Model: LITE-ON DVDRW LH-20A1L ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) X38/X48 Express Chipset PCI Express Root Port - 29E1
    Device ID: PCI\VEN_8086&DEV_29E1&SUBSYS_82951043&REV_01\3&115 83659&0&08
    Driver: n/a

    Name: Intel(R) X38/X48 Express Chipset Processor to I/O Controller - 29E0
    Device ID: PCI\VEN_8086&DEV_29E0&SUBSYS_82951043&REV_01\3&115 83659&0&00
    Driver: n/a

    Name: Intel(R) ICH9 Family PCI Express Root Port 5 - 2948
    Device ID: PCI\VEN_8086&DEV_2948&SUBSYS_82771043&REV_02\3&115 83659&0&E4
    Driver: n/a

    Name: Intel(R) ICH9 Family PCI Express Root Port 3 - 2944
    Device ID: PCI\VEN_8086&DEV_2944&SUBSYS_82771043&REV_02\3&115 83659&0&E2
    Driver: n/a

    Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
    Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_82771043&REV_02\3&115 83659&0&E0
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_82771043&REV_02\3&115 83659&0&D8
    Driver: n/a

    Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
    Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_82771043&REV_02\3&115 83659&0&D7
    Driver: n/a

    Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
    Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_82771043&REV_02\3&115 83659&0&EF
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
    Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_82771043&REV_02\3&115 83659&0&D2
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
    Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_82771043&REV_02\3&115 83659&0&D1
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
    Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_82771043&REV_02\3&115 83659&0&D0
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
    Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_82771043&REV_02\3&115 83659&0&EA
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
    Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_82771043&REV_02\3&115 83659&0&E9
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
    Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_82771043&REV_02\3&115 83659&0&E8
    Driver: n/a

    Name: Intel(R) ICH9 Family SMBus Controller - 2930
    Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_82771043&REV_02\3&115 83659&0&FB
    Driver: n/a

    Name: Intel(R) ICH9 Family 2 port Serial ATA Storage Controller 2 - 2926
    Device ID: PCI\VEN_8086&DEV_2926&SUBSYS_82771043&REV_02\3&115 83659&0&FD
    Driver: n/a

    Name: Intel(R) ICH9R/DO/DH 4 port Serial ATA Storage Controller 1 - 2920
    Device ID: PCI\VEN_8086&DEV_2920&SUBSYS_82771043&REV_02\3&115 83659&0&FA
    Driver: n/a

    Name: Intel(R) ICH9R LPC Interface Controller - 2916
    Device ID: PCI\VEN_8086&DEV_2916&SUBSYS_82771043&REV_02\3&115 83659&0&F8
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_82771043&REV_92\3&115 83659&0&F0
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_197B&DEV_2368&SUBSYS_824F1043&REV_00\4&1AD 356C7&0&00E4
    Driver: n/a

    Name: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
    Device ID: PCI\VEN_11AB&DEV_4364&SUBSYS_81F81043&REV_12\4&45B 69F9&0&00E2
    Driver: n/a

    Name: VIA OHCI Compliant IEEE 1394 Host Controller
    Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_81FE1043&REV_C0\4&154 2FBD&0&18F0
    Driver: n/a

    Name: Creative SB X-Fi
    Device ID: PCI\VEN_1102&DEV_0005&SUBSYS_00311102&REV_00\4&154 2FBD&0&10F0
    Driver: n/a

    Name: NVIDIA GeForce GT 630
    Device ID: PCI\VEN_10DE&DEV_0F00&SUBSYS_26393842&REV_A1\4&1BC 1D098&0&0008
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_10DE&DEV_0BEA&SUBSYS_26393842&REV_A1\4&1BC 1D098&0&0108
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,,
    WMAPro over S/PDIF DMO,0x00600800,1,1,,
    WMSpeech Decoder DMO,0x00600800,1,1,,
    MP3 Decoder DMO,0x00600800,1,1,,
    Mpeg4s Decoder DMO,0x00800001,1,1,,
    WMV Screen decoder DMO,0x00600800,1,1,,
    WMVideo Decoder DMO,0x00800001,1,1,,
    Mpeg43 Decoder DMO,0x00800001,1,1,,
    Mpeg4 Decoder DMO,0x00800001,1,1,,
    Full Screen Renderer,0x00200000,1,0,,6.06.6002.18725
    DV Muxer,0x00400000,0,0,,6.06.6001.18000
    Color Space Converter,0x00400001,1,1,,6.06.6002.18725
    WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
    AVI Splitter,0x00600000,1,1,,6.06.6002.18725
    VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6002.18725
    Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001. 7110
    Creative Recording Wav_Asio Filter,0x00400000,0,1,AudioRec.ax,1.00.0002.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6002. 18363
    MJPEG Decompressor,0x00600000,1,1,,6.06.6002.18725
    MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6002.18725
    SAMI (CC) Parser,0x00400000,1,1,,6.06.6002.18725
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6002.1836 3
    Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.1 8005
    Internal Script Command Renderer,0x00800001,1,0,,6.06.6002.18725
    MPEG Audio Decoder,0x03680001,1,1,,6.06.6002.18725
    DV Splitter,0x00600000,1,2,,6.06.6001.18000
    Video Mixing Renderer 9,0x00200000,1,0,,6.06.6002.18725
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6002.1 8005
    ACM Wrapper,0x00600000,1,1,,6.06.6002.18725
    Video Renderer,0x00800001,1,0,,6.06.6002.18725
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6002.18363
    Line 21 Decoder,0x00600000,1,1,,6.06.6002.18533
    Video Port Manager,0x00600000,2,1,,6.06.6002.18725
    Video Renderer,0x00400000,1,0,,6.06.6002.18725
    WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.1800 0
    File writer,0x00200000,1,0,,6.06.6001.18000
    DVD Navigator,0x00200000,0,3,,6.06.6002.18533
    Overlay Mixer2,0x00200000,1,1,,6.06.6002.18533
    AVI Draw,0x00600064,9,1,,6.06.6002.18725
    Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.1 8005
    WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6002 .18363
    DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6002.1 9118
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.6002.19118
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6002.18496
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6002.180 05
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.600 2.18363
    Smart Tee,0x00200000,1,2,,6.06.6001.18000
    Overlay Mixer,0x00200000,0,0,,6.06.6002.18533
    AVI Decompressor,0x00600000,1,1,,6.06.6002.18725
    AVI/WAV File Source,0x00400000,0,2,,6.06.6002.18725
    Wave Parser,0x00400000,1,1,,6.06.6002.18725
    MIDI Parser,0x00400000,1,1,,6.06.6002.18725
    Multi-file Parser,0x00400000,1,1,,6.06.6002.18725
    File stream renderer,0x00400000,1,1,,6.06.6002.18725
    Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001. 7000
    AVI Mux,0x00200000,1,0,,6.06.6001.18000
    Line 21 Decoder 2,0x00600002,1,1,,6.06.6002.18725
    File Source (Async.),0x00400000,0,1,,6.06.6002.18725
    File Source (URL),0x00400000,0,1,,6.06.6002.18725
    Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6002.18005
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6002.18496
    MPEG Video Decoder,0x40000001,1,1,,6.06.6002.18725

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,,
    WMVideo9 Encoder DMO,0x00600800,1,1,,
    MSScreen 9 encoder DMO,0x00600800,1,1,,
    DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
    MJPEG Compressor,0x00200000,0,0,,6.06.6002.18725
    Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000
    Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
    Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
    Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
    Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,,
    WMAudio Encoder DMO,0x00600800,1,1,,
    IMA ADPCM,0x00200000,1,1,,6.06.6002.18725
    PCM,0x00200000,1,1,,6.06.6002.18725
    Microsoft ADPCM,0x00200000,1,1,,6.06.6002.18725
    GSM 6.10,0x00200000,1,1,,6.06.6002.18725
    CCITT A-Law,0x00200000,1,1,,6.06.6002.18725
    CCITT u-Law,0x00200000,1,1,,6.06.6002.18725
    MPEG Layer-3,0x00200000,1,1,,6.06.6002.18725

    Audio Capture Sources:
    Microphone (Creative SB X-Fi),0x00200000,0,0,,6.06.6001.18000
    "What U Hear" (Creative SB X-Fi,0x00200000,0,0,,6.06.6001.18000
    Auxiliary (Creative SB X-Fi),0x00200000,0,0,,6.06.6001.18000
    Line-In (Creative SB X-Fi),0x00200000,0,0,,6.06.6001.18000
    S/PDIF-In (Creative SB X-Fi),0x00200000,0,0,,6.06.6001.18000

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,,6.06.6002.18725
    Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6002.18725
    SB X-Fi Synth A [EC00],0x00200000,1,0,,6.06.6002.18725
    SB X-Fi Synth B [EC00],0x00200000,1,0,,6.06.6002.18725

    WDM Streaming Capture Devices:
    S/PDIF-In,0x00000000,0,0,,
    ,0x00000000,0,0,,
    SB X-Fi Audio [EC00],0x00200000,1,1,,6.00.6001.18000
    SB Live!2K Audio [EC00],0x00000000,0,0,,

    WDM Streaming Rendering Devices:
    ,0x00000000,0,0,,
    SPDIF Out,0x00000000,0,0,,
    SB X-Fi Synth A [EC00],0x00200000,1,1,,6.00.6001.18000
    SB X-Fi Synth B [EC00],0x00200000,1,1,,6.00.6001.18000
    SB X-Fi Audio [EC00],0x00200000,1,1,,6.00.6001.18000
    ,0x00000000,0,0,,

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6002.18005

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6002.18496
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6002.18496

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6002.18528
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6002.18528
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6002.18528

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

    Audio Renderers:
    Speakers (Creative SB X-Fi),0x00200000,1,0,,6.06.6002.18725
    Default DirectSound Device,0x00800000,1,0,,6.06.6002.18725
    Default WaveOut Device,0x00200000,1,0,,6.06.6002.18725
    DirectSound: SPDIF Out (Creative SB X-Fi),0x00200000,1,0,,6.06.6002.18725
    DirectSound: Speakers (Creative SB X-Fi),0x00200000,1,0,,6.06.6002.18725
    SPDIF Out (Creative SB X-Fi),0x00200000,1,0,,6.06.6002.18725
    Tassill, Towahn
    Crimson Eagles of Khyber

  6. #6
    Community Member justfortheforums's Avatar
    Join Date
    Sep 2009
    Posts
    54

    Default

    http://i1371.photobucket.com/albums/...ps4ca53706.jpg

    Pic of the screen when the game launches
    Tassill, Towahn
    Crimson Eagles of Khyber

  7. #7
    2015 DDO Players Council Seikojin's Avatar
    Join Date
    Feb 2006
    Posts
    0

    Default

    Try these options:
    Update your video driver from www.nvidia.com It is a gtx630 (laptop?)
    Rename your C:\Users\<username here>\Documents\Dungeons and Dragons Online\userprefs.ini file to userprefs.bak and relaunch the game.
    Reinstall the game from scratch.

    When you go to launch the game and your computer bluescreens like that, it is a combatability issue with the named file. in this case it says ha20x2k.sys. Looking that file up, I found the following:
    https://www.lotro.com/forums/showthr...20x2k-sys-BSOD
    https://forums.epicgames.com/threads...YS-blue-screen
    http://hardforum.com/showthread.php?t=1227987

    So perhaps your audio driver needs an update. Those should be at www.creative.com

  8. #8
    Community Member Wulverine's Avatar
    Join Date
    Aug 2010
    Posts
    351

    Default

    Switch your audio output to software. Anything but Creative. (driver version didnt matter as far as i could test back using older drivers)

    Creative drivers are known to have issues with DDO. (resulting in bluescreens).
    Thelanis -- Wulverine + [Funkaholic, Funkatronic, Funkarific]

  9. #9
    Community Member justfortheforums's Avatar
    Join Date
    Sep 2009
    Posts
    54

    Default

    Quote Originally Posted by Wulverine View Post
    Switch your audio output to software. Anything but Creative. (driver version didnt matter as far as i could test back using older drivers)

    Creative drivers are known to have issues with DDO. (resulting in bluescreens).
    How do I do that, I have tried everything else and nothing works, if I restart windows in safe mode and delete the file causing the issue then the game runs great but then the whole computer has no sound, I really want to find a fix for this
    Tassill, Towahn
    Crimson Eagles of Khyber

  10. #10
    Community Member Powskier's Avatar
    Join Date
    Sep 2013
    Posts
    1,163

    Default

    prob need to lower some settings .High graphics eat memory,my game did that blue screen a bit, before i lowered most settings that use more memory and effect performance

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