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  1. #1
    Undermine Zerger Knight_slayer's Avatar
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    Default Still can't log in to game

    I have tried launching the game with and without speed start many times. It gets stuck in many places, mainly the login server. Goes through 20 attempts then times out the connection. Anyone else having trouble logging in or know of a solution?

  2. #2
    Community Member Tscheuss's Avatar
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    can you tracert the servers okay?
    1776 Growing Liberty for Centuries 2022

  3. #3
    Undermine Zerger Knight_slayer's Avatar
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    Quote Originally Posted by Tscheuss View Post
    can you tracert the servers okay?
    Do you mean access the servers from the launcher? Sometimes they stay down for a while then go green, other times it times out before they become active.

  4. #4
    Community Member Tscheuss's Avatar
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    Something like this:

    Code:
    C:\>tracert 74.201.102.13
    
    Tracing route to 74.201.102.13 over a maximum of 30 hops
    
    .
    .
    .
      4    25 ms    24 ms    26 ms  12.83.79.149
      5    35 ms    37 ms    32 ms  gar13.cgcil.ip.att.net [12.122.132.121]
      6    33 ms    32 ms    32 ms  0.ae10.BR3.CHI13.ALTER.NET [204.255.168.165]
      7    53 ms    56 ms    54 ms  0.ge-7-2-0.XL3.BOS4.ALTER.NET [152.63.5.182]
      8    55 ms    55 ms    55 ms  0.xe-8-1-0.GW15.BOS4.ALTER.NET [152.63.24.30]
      9    54 ms    55 ms    56 ms  internap-gw.customer.alter.net [152.179.134.214]
     10    56 ms    54 ms    56 ms  border1.te7-1-bbnet1.bsn003.pnap.net [63.251.128.43]
     11    55 ms    56 ms    54 ms  turbine-7.border1.bsn003.pnap.net [64.95.76.202]
     12    56 ms    60 ms    55 ms  74.201.102.154
     13    57 ms    54 ms    55 ms  74.201.102.13
    
    Trace complete.
    1776 Growing Liberty for Centuries 2022

  5. #5
    Undermine Zerger Knight_slayer's Avatar
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    Quote Originally Posted by Tscheuss View Post
    Something like this:

    Code:
    C:\>tracert 74.201.102.13
    
    Tracing route to 74.201.102.13 over a maximum of 30 hops
    
    .
    .
    .
      4    25 ms    24 ms    26 ms  12.83.79.149
      5    35 ms    37 ms    32 ms  gar13.cgcil.ip.att.net [12.122.132.121]
      6    33 ms    32 ms    32 ms  0.ae10.BR3.CHI13.ALTER.NET [204.255.168.165]
      7    53 ms    56 ms    54 ms  0.ge-7-2-0.XL3.BOS4.ALTER.NET [152.63.5.182]
      8    55 ms    55 ms    55 ms  0.xe-8-1-0.GW15.BOS4.ALTER.NET [152.63.24.30]
      9    54 ms    55 ms    56 ms  internap-gw.customer.alter.net [152.179.134.214]
     10    56 ms    54 ms    56 ms  border1.te7-1-bbnet1.bsn003.pnap.net [63.251.128.43]
     11    55 ms    56 ms    54 ms  turbine-7.border1.bsn003.pnap.net [64.95.76.202]
     12    56 ms    60 ms    55 ms  74.201.102.154
     13    57 ms    54 ms    55 ms  74.201.102.13
    
    Trace complete.
    Not sure how you do that. Sent you PM.

  6. #6
    Community Member lyrecono's Avatar
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    Default

    Quote Originally Posted by Knight_slayer View Post
    I have tried launching the game with and without speed start many times. It gets stuck in many places, mainly the login server. Goes through 20 attempts then times out the connection. Anyone else having trouble logging in or know of a solution?
    i had the same problems last night, launcher worked fine, making connection to the server took ages (0.01 kb/s connection speed) did 50 attempts, 1 time i got to the character select screen and got in the game, took 20 min to get the char loaded, couldn't move.... constantly lost chat servers
    speed tested my connection
    Ping 10
    50.04 down, 12.36 up, tested with a US server btw, all the way from Europe
    all other conections outside of the game worked fine.
    Checked if a firewall was blocking it, but it was all ok.
    Guildies recomended downloading the game again. had to deinstal the previous one because the cloud download program said i already had one version installed (nice for dual boxers btw).
    16 hours of downloading have passed, still not completed. the icon in the top right of the download manager said i have a dial up conection.... sight
    reset my connection, my router, the download manager, no changes.

    Whats up turbine?




    tech stuff:
    Core i7
    32 gig DDR XMP
    64 gig SSD for windows/office etc, Samsung 840 Pro MZ-7PD128BW, 128 GB SSD dedicated to DDO, 3 terabyte mass storage.
    2X 7950 graphic cards,
    etc (basicly, i assume the hardware should not be the the bottleneck here)

    Conection:
    Ping 10
    50.04 down,
    12.36 up,

    Any ideas?

  7. #7
    Undermine Zerger Knight_slayer's Avatar
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    Default

    Quote Originally Posted by lyrecono View Post
    i had the same problems last night, launcher worked fine, making connection to the server took ages (0.01 kb/s connection speed) did 50 attempts, 1 time i got to the character select screen and got in the game, took 20 min to get the char loaded, couldn't move.... constantly lost chat servers
    speed tested my connection
    I guess I wont be re-downloading the game then. Thanks for the heads up.

  8. #8
    Community Member Tscheuss's Avatar
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    Quote Originally Posted by Knight_slayer View Post
    Not sure how you do that. Sent you PM.
    Open command window.

    Type:

    tracert 74.201.102.13
    1776 Growing Liberty for Centuries 2022

  9. #9
    Undermine Zerger Knight_slayer's Avatar
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    Default

    I was able to log in to game, hope it is sorted now. Thanks for everyones help.

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