My wife has been unable to get past the Akamai EULA. Every time it comes up and she hits "I Accept", it will go away for about 15 seconds and then come back again... endlessly. The OS is windows 7 on a PC.

Things we have tried have included:

Shutting off firewalls and pop-ups blocks, to eventually shutting all security off.

Copying the DDO backup files over the DDO files in an effort to restart the client.

Completely uninstalling DDO and then reinstalling.

Going directly to Akamai to download the netsessions (resulted in a failed to download).

We are completely at a loss here. She is very reluctant to try using Pylotro or DDO-ML. Does anyone have any other suggestions or ideas to get this thing to work?


Thanks for any help in advance,