Hey,
Direct to the point.
I downloaded DDO from happy cloud through version 3.41.
It downloaded the game to a hidden folder on my windows (C:\programdata\turbine\ddo...).
It stuck at 100% and never instaled it on a proper path, it actually never asked where i wanted to install it. When i opened it, it just said "Status: downloading DDO 100%". The game worked fine, but it worried me how it never asked for user access permissions.
Out of nowhere the happy cloud stopped working and i could not play anymore. Had to find where it was installed, and discover that client surface .dat file was corrupted. Had to run a chkdsk and discover it has some wrong address on windows(not sure what was wrong, too technical stuff). After repairing with windows i was able to delete the file.
Made an uninstall and downloaded the ddo.com downloader version 4.28.
It returned a "Unable to use path" independent where i tried to install.
I have saved the 3.41 installer on my download folder. Had to use it to install DDO again as Steam doesnt have DDO for Brazil.
Anyway, this is client feedback:
- Great idea on getting happy cloud to try to get new players.
- Terrible implementation. You are using a software that messes up with UAC and windows in a way that you would expect a malware or virus would.
- Lack of alternative. If in anyway I dont want to get Happy Cloud on my computer, and I live outside of united states, I have no other option.
- I just lost the entire day researching and looking for workarounds as there was no place on Turbine or Happy Cloud that addresses the issue.
Suggestions:
- Please, put a link to an alternative full download for people having problems or that dont want to have not so happy cloud.
- It would be great if you could put not only the full download but the separeted files. I only needed the client surface dat right now, but have to download the full 7GB for it.
- Please make steam have it for regions outside USA. I use steam a lot and could use it wasnt for the region block.
If anyone is having the same problem and want a link to the old happy cloud installer just let me know and I will upload it.
Really hope you guys consider the feedback.