DDO Will Not Load: Stuck at Installing Pre-Reqs

[Grace_ana]

Me too, outside Boston. The snow hasn't gotten heavy yet here, either, but it will. I wanted to level my TR on my snow day

[shajib]

omelette du fromage....omelette du fromage....omelette du fromage....omelette du fromage.....omelette du fromage....omelette du fromage....omelette du fromage....omelette du fromage....omelette du fromage....omelette du fromage....omelette du fromage....omelette du fromage....omelette du fromage....omelette du fromage...omelette du fromage....omelette du fromage....omelette du fromage....omelette du fromage....omelette du fromage....omelette du fromage....

[katz]

same. in TX if it matters

[Yevhen]

Same issue here...east coast USA. Where is the Turbine headquarters located? Could this problem have to do with the current snow/ice storm hitting the Northeast of the States?

I believe Turbine headquarters is located in Nedham, Massachusetts (just outside of Boston). And I don't think the snow has started falling there as of yet....though should be falling soon.

[vampiregoat69]

USA I am stuck as well the Turbine layoffs are in effect AAAAAAAHHHHHHHH!!!!

[Cordovan]

We are investigating.

[Grace_ana]

I believe Turbine headquarters is located in Nedham, Massachusetts (just outside of Boston). And I don't think the snow has started falling there as of yet....though should be falling soon.

It's falling. Not badly yet, but it started snowing here about two hours ago.

[moomooprincess]

Cordovan lives.

I was seeing no updates on his twitter or on turbine twitter so I was beginning to think they lost all ability to connect.

Maybe there is light at the end of the tunnel.

[Chaimberland]

There is a major snow storm on the East Coast, I'm betting that has something to do with it.

[Revolted]

Same from Portugal.

[Cedwin]

gls.ddo.com is responding to pings, but the web service is dead.

http://gls.ddo.com/GLS.DataCenterServer/Service.asmx

[starhawk_6699]

Can't get in here in Arizona either.

[drwho1985]

9:15 EST here in North Carolina. Cannot log in.

[appycz]

Same hapenning to me Czech Republic so it shouldnt be about the weather. Since Its sun shinning here .

[Brandall]

Every time DDO has an unexpected issue like this, I try a new game...this time will be Neverwinter (DL is at 40%)
Previous attempts have been:
Torchlight II
Diablo III
Diablo II (for nostalgia)
WarZ
Dead Island
Path of Exile

Eventually one of the games I try will draw me away for good

[katz]

Same hapenning to me Czech Republic so it shouldnt be about the weather. Since Its sun shinning here .

weather can interrupt the connection between you and the source, regardless of how good your weather is locally :-P

[Frezar14]

Having the same issue. Stuck at Installing Pre Reqs screen.

[drwho1985]

Teh Troll got his wish and they have nerfed everthing out of existence.

[Ivan_Milic]

Well that server maintenance really worked.

[TataLebuj]

The same....and why would snow cause this?

I would expect this company has several different internet connections, with redundant power connections and a generator backup. If they don't, then please let me know - I'm an IT manager ready to work and play all day long....and I can assure you that "snow" will never cause another outage again.