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  1. #1
    Community Member Elsheran's Avatar
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    Aug 2010
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    Exclamation Players in NW Ohio Can't Login

    I know many fellow players in the Toledo, OH area who like myself and my S.O. cannot login to the game.

    The Launcher is slow and plodding, sometimes not fully resolving into a launch. When we do get logged on to the launcher, we may see all worlds as down for a moment or two before that reverts, and if we get so far as a character select screen before freeze and/or crash, it will not manage to load anything of the actual game world and will crash with a 'Connection to Server Lost' message.

    This began at around 1pm today and has yet to alleviate. After checking with my fellow players and scouring the internet, I have come to the conclusion that it may be a region limited issue. I am looking for assistance or suggestions and to create awareness with Turbine that there is a problem keeping a city of players from being able to partake in their product.

    My SO and I are VIP. The other players I know in the area are all premium.

  2. #2
    Community Member Healumup's Avatar
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    Oct 2006
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    I live in the Toledo area and I've been having issues too. Any help would be appreciated

  3. #3
    Bwest Fwiends Memnir's Avatar
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    Jul 2006
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    If it's one specific locale, could it be your service provider - and not something the DDO folks can help with?
    Exit, pursued by a bear. ~ William Shakespeare (stage direction from The Winter's Tale)

    .60284.

  4. #4
    Community Member Elsheran's Avatar
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    Aug 2010
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    I know they have had DNS resolution issues with other regions before so I am kind of fishing for some advice as to how that may have been resolved in the past.

  5. #5
    Community Member Healumup's Avatar
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    Oct 2006
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    are playing on gallanda? I just tried argonnessen and no issue

  6. #6
    Community Member Elsheran's Avatar
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    Aug 2010
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    Doesn't matter what server we attempt. Canith, Sarlona, Argo... I just tried changing my DNS server and that didn't halp. I wonder if Buckeye Cable, our ISP is embargoing or just flubbing up the traffic. Thing is, I'm not sure I'd have any information to adequately explain the problem to the tech who will write the ticket that will get ignored by the house that jack built, er, by the higher tier techs.

  7. #7
    Community Member Hendrik's Avatar
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    May 2006
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    Quote Originally Posted by Elsheran View Post
    I know many fellow players in the Toledo, OH area who like myself and my S.O. cannot login to the game.

    The Launcher is slow and plodding, sometimes not fully resolving into a launch. When we do get logged on to the launcher, we may see all worlds as down for a moment or two before that reverts, and if we get so far as a character select screen before freeze and/or crash, it will not manage to load anything of the actual game world and will crash with a 'Connection to Server Lost' message.

    This began at around 1pm today and has yet to alleviate. After checking with my fellow players and scouring the internet, I have come to the conclusion that it may be a region limited issue. I am looking for assistance or suggestions and to create awareness with Turbine that there is a problem keeping a city of players from being able to partake in their product.

    My SO and I are VIP. The other players I know in the area are all premium.
    Glad your back on DDO.

    In the future, these issues are resolved by talking to your ISP.

    Get yourself a visual traceroute app so you have solid information to take to your ISP.

    Quote Originally Posted by hsinclair
    I heard the devs hate all wizards, bards, clerics, fighters, and fuzzy bunnies and only want us to play halfling barbarian/paladin shuriken specialists!

    It's totally true, I have a reliable source. You better reroll now.
    Adventurer, Bug Reporter, Mournlander.

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