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  1. #1
    Founder
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    Feb 2006
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    1,306

    Default Issue With DDO Not Responding After Quit

    Over the past few weeks I've had increasing problems where I quit DDO and it goes to black screen, but then it stays on black screen indefinitely. I eventually start Task Manager which says DDO is Not Responding and I have to force quit. I think it might be some kind of memory problem so I have started restarting my computer before starting DDO. But it still behaves this way sometimes. It is not related to the memory leak of switching characters multiple times since it just happened and I only logged into one character.

    Does anyone have any information about this or something I can do?

  2. #2
    Community Member Flavilandile's Avatar
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    Aug 2010
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    Default

    It's not a memory problem...

    I've been having it since they Turbined us with the AwesomiumProcess.exe.

    Basically :
    - if you start the game, play with a single character, shut down the game, everything will be fine.
    - if you change character, you'll get the Black Screen that doesn't want to stops ( it does stop... after 10 to 15 minutes of Black Screen )
    - if you kill all the AwesomiumProcess.exe while playing, you never encounter the problem upon exit.

    My guess is that DDOclient.exe is waiting for the AwesomiumProcess.exe to report that they have been terminated...
    Except that DDOclient.exe is waiting for the AwesomiumProcess.exe that were originally spawned at first world entrance...
    And 5 of them were killed when you exited the world to swap character. ( there's only two of the crappy processes running while at the character selection screen )
    So in the end DDOclient.exe waits for an exit status for processes that are not there anymore, but receive some from processes he didn't ask... and it confuses it.

    From my point of view, I always start a process monitor ( sysinternals ) when playing DDO, so that I can just Alt-Tab to it, Kill the CrapiumProcess.exe ,
    and then try to open the store... It crashes the client and give me a fast exit without any black screen.
    On G-Land : Flavilandile, Blacklock, Yaelle, Millishande, Larilandile, Gildalinde, Tenalafel, and many other...

  3. #3
    Community Member toaftoaf's Avatar
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    May 2013
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    24

    Default

    sure wish they had someone that coud fix awsomesause.exe but they cant.

  4. #4
    Founder
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    Feb 2006
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    1,306

    Default

    Quote Originally Posted by Flavilandile View Post
    It's not a memory problem...

    I've been having it since they Turbined us with the AwesomiumProcess.exe.

    Basically :
    - if you start the game, play with a single character, shut down the game, everything will be fine.
    - if you change character, you'll get the Black Screen that doesn't want to stops ( it does stop... after 10 to 15 minutes of Black Screen )
    - if you kill all the AwesomiumProcess.exe while playing, you never encounter the problem upon exit.

    My guess is that DDOclient.exe is waiting for the AwesomiumProcess.exe to report that they have been terminated...
    Except that DDOclient.exe is waiting for the AwesomiumProcess.exe that were originally spawned at first world entrance...
    And 5 of them were killed when you exited the world to swap character. ( there's only two of the crappy processes running while at the character selection screen )
    So in the end DDOclient.exe waits for an exit status for processes that are not there anymore, but receive some from processes he didn't ask... and it confuses it.

    From my point of view, I always start a process monitor ( sysinternals ) when playing DDO, so that I can just Alt-Tab to it, Kill the CrapiumProcess.exe ,
    and then try to open the store... It crashes the client and give me a fast exit without any black screen.
    Thanks for the response - I'll look into that and see what happens.

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