Adventurers,

We greatly appreciate your continued support of Dungeons and Dragons Online. As we enter the holiday season, volume for the Account Support team here at Turbine has increased substantially, and therefore tickets submitted through support.turbine.com are currently taking longer than normal to receive a response. We are working on getting to your tickets as soon as possible, but for the time being please be aware that we may not be able to respond as quickly as we would like. All tickets will receive a response, so there is no need to submit additional tickets about the same issue.

We apologize for the inconvenience that these delayed responses can cause. Players are always free to call us at 855-WBGAMES for assistance with account issues. Your patience as we work to get through this period of high volume is greatly appreciated.

Sincerely,
Carpe Noctem and the Account Support Team