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  1. #1
    Founder Undeadrat's Avatar
    Join Date
    Feb 2006
    Posts
    31

    Default Unable to get to ddo.com, rerdirect to turbine.com down for maintenance

    My wife is having issues with her computer and access to ddo.com and the forums. she is getting redirected to a turbine page with a message that the servers are down for maintenance.

    She gets this error in internet explorer and in Firefox. Also in the launcher the news and updates window is blank.

    We have tried to remove and re-add all the Turbine and DDO programs in the firewall with no luck.

    Any suggestions? This has been going on for months.

  2. #2
    Chaotic Evil Mindos's Avatar
    Join Date
    Jan 2010
    Posts
    4,141

    Default

    Quote Originally Posted by Undeadrat View Post
    My wife is having issues with her computer and access to ddo.com and the forums. she is getting redirected to a turbine page with a message that the servers are down for maintenance.

    She gets this error in internet explorer and in Firefox. Also in the launcher the news and updates window is blank.

    We have tried to remove and re-add all the Turbine and DDO programs in the firewall with no luck.

    Any suggestions? This has been going on for months.
    Some players have been getting a maintenance page for all DDO sites. We have so far found this to be happening for players who had modified their host file on their computer back during previous DNS issues with our sites. We recommend that players comment out such changes and perform an /ipconfig flushdns, along with rebooting the computer in order to correct the issue. We'll try to get the word out to as many players via support tickets & social media, but please feel free to tell friends if you know a friend who may have modified their host file at some point and who is stuck getting the white "turbine maintenance" page.

    http://support.turbine.com/link/port...website-update

    Also try this:

    https://www.ddo.com/forums/showthrea...sue-Workaround

    And this:

    https://www.ddo.com/forums/showthrea...n-is-Untrusted
    Last edited by Mindos; 11-14-2013 at 01:12 PM.

  3. #3
    Founder Undeadrat's Avatar
    Join Date
    Feb 2006
    Posts
    31

    Wink

    Thank you! This worked like a charm

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