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  1. #81
    Community Member Flavilandile's Avatar
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    Quote Originally Posted by djl View Post
    This silence is not appreciated.

    It would be nice to hear news
    Fixed it...

    Especially as it screw up one of the last thing people were regularly doing : Raiding.
    That's what left at end game, and the 20th reward is the driving force behind that. FUBARING it the way they have just done just made people stop raiding...
    If people stop raiding, they gets bored... if they gets bored they leave the game to play another one where they won't be bored.

    Communication in that case is extremely important, as well as finding a quick and relevant solution to the problem.

    In some case it looks like the counters between Heroic and Epics are inverted in other they are just wrong ( and I'm not talking of the FoT/CitW mess ).

    Quote Originally Posted by eonfreon View Post
    Well, I'd really like to know what they were thinking when they added this split timer into the game. It seems to me, even if it had worked out perfectly with no bugs, it would have still screwed some people over.
    Yup it would, and no it wont.
    It would have screwed some people like you gave in your example, but consider the following :
    Somebody with 23 VON completion : 4 Heroics and 19 Epics.
    With the split he gets a chance at 20th reward again, 4 completion after his previous 20th reward.

    All in all there is no real good way to make the split, as long as the numbers in the split are right, it will screw up some, and it will advantages others.

    The big problem is getting the right numbers... As proved by a lot of us in this thread their numbers are just completely wrong... In some case they come out of thin air, in other cases they have inverted heroics and epics.
    On G-Land : Flavilandile, Blacklock, Yaelle, Millishande, Larilandile, Gildalinde, Tenalafel, and many other...

  2. 09-01-2013, 03:32 AM


  3. #82
    Uber Completionist luvirini's Avatar
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    Quote Originally Posted by Tolero View Post
    UPDATE: We have investigated the raid and quest completion counts and have identified the following regarding the counts:
    - Completions of Epic difficulty that occurred prior to Menace of the Underdark (Update 14) cannot be distinguished from heroic and are treated as heroic completions. You are most likely to experience this if you had played "epic" difficulty from the original Epic system back before the quest entrance UI was split into Epic/Heroic tabs, and Epic Character levels were introduced (suspects include: Vault of Night, Demon Queen, Chronoscope). Epic runs that occurred between MOTU and Shadowfell should properly show in the Epic side of the count. This will not be corrected as there is no way for us or the system to distinguish whether those pre-MOTU runs were Epic or not (back then everything in the back end was just marking off as the same thing in the data).
    And what you are saying is not correct, A character that has never run a heroic Vault of night and has TRed since u14 shows 8 heroic completion.

    And in other words you are saying: You ran epic raids, but we decided to count them as heroic to make it harder for you to reach 20 completion. So no "confusion" about it, it i simply: "We decided to make things harder for you and to force you to run heroic raids on your level 28 characters because heroic raids is where raiding is at for level 28s.."

    Simple solution if they cannot be distinguished: Make them count as either, meaning when unknown+heroic or unknown+epic reaches 20 give 20th rewards and do not count the unknown in future for 20th.

    Alternatively give us a one time option( for example a / command) to adjust the things to one or other for each raid.

  4. #83
    Community Member eonfreon's Avatar
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    Quote Originally Posted by Flavilandile View Post

    Yup it would, and no it wont.
    It would have screwed some people like you gave in your example, but consider the following :
    Somebody with 23 VON completion : 4 Heroics and 19 Epics.
    With the split he gets a chance at 20th reward again, 4 completion after his previous 20th reward.

    All in all there is no real good way to make the split, as long as the numbers in the split are right, it will screw up some, and it will advantages others.

    The big problem is getting the right numbers... As proved by a lot of us in this thread their numbers are just completely wrong... In some case they come out of thin air, in other cases they have inverted heroics and epics.
    Yeah, I later realized that some people would also gain an advantage. So basically, if all had gone right, players who were close to a 20th list could have been potentially screwed over and put further away. While players who were far short of a 20th list could actually gain ground and get closer.

    Makes one wonder if they really put any thought AT ALL into what they were doing.

  5. #84
    Community Member NaturalHazard's Avatar
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    Quote Originally Posted by Tolero View Post
    In the case of Caught in the Web, you can actually determine how close you are to a milestone run without needing to consult a GM by using the / command still. Because Fall of Truth completions clobbered both fields, the difference between the two shows what Caught in the Web run you're on. Example: If it's showing CitW heroic -5 / epic 24, you're at 19 epic.
    its now showing me Citw heroic -1/epic 20 so im on 19 and if I run one I should get my end reward 20th list options? I was sitting at 19 before the changes.
    Last edited by NaturalHazard; 09-01-2013 at 06:39 AM.

  6. #85
    Community Member Flavilandile's Avatar
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    Quote Originally Posted by eonfreon View Post
    Makes one wonder if they really put any thought AT ALL into what they were doing.
    Probably not in players term...

    But if you take the behind the scene point of view it's a step towards obsoleting the seal/shard/scroll system.
    It's also a step towards offering Heroic and Epic difficulties for every quest. ( Now Epic Waterworks will be interesting, especially after Invaders! which was Epic to finish without a heap of Death Penalty when it was released )
    It's also a step towards Epic TR. ( resetting all the Epic Quest counters and not touching the Heroic ones )

    Now as it has been usual for the last year, they have released a half baked monster that makes us ( players ) unhappy without any communication and explanation and probably against QA recommandation.

    And now they are back to the Damage Control step...
    Seems more and more companies works that way... It seems to look better in KPIs to work that way than to do things right with a delay ( or not ).
    On G-Land : Flavilandile, Blacklock, Yaelle, Millishande, Larilandile, Gildalinde, Tenalafel, and many other...

  7. #86
    Community Member ZeebaNeighba's Avatar
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    oops, I did not notice there was a page 2-5. And I believe I just said the same thing a bunch of other people just said.
    Quote Originally Posted by Tolero View Post
    UPDATE: We have investigated the raid and quest completion counts and have identified the following regarding the counts:

    - Completions of Epic difficulty that occurred prior to Menace of the Underdark (Update 14) cannot be distinguished from heroic and are treated as heroic completions. You are most likely to experience this if you had played "epic" difficulty from the original Epic system back before the quest entrance UI was split into Epic/Heroic tabs, and Epic Character levels were introduced (suspects include: Vault of Night, Demon Queen, Chronoscope). Epic runs that occurred between MOTU and Shadowfell should properly show in the Epic side of the count. This will not be corrected as there is no way for us or the system to distinguish whether those pre-MOTU runs were Epic or not (back then everything in the back end was just marking off as the same thing in the data).
    I have not been experiencing this. All my characters have been either rolled up or reincarnated after U14, and still have odd completion counters of raids with heroic and epic options. For example my bard has 31 demon queen completions, a good number of them heroics as that's all I can solo, and a good number of them epic. And they are all showing as heroic. Most of the other raids are either 0 or 1 epic completions and the rest heroic, which I know in most cases is simply not correct.

  8. #87
    Community Member francy91's Avatar
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    Quote Originally Posted by ZeebaNeighba View Post
    oops, I did not notice there was a page 2-5. And I believe I just said the same thing a bunch of other people just said.I have not been experiencing this. All my characters have been either rolled up or reincarnated after U14, and still have odd completion counters of raids with heroic and epic options. For example my bard has 31 demon queen completions, a good number of them heroics as that's all I can solo, and a good number of them epic. And they are all showing as heroic. Most of the other raids are either 0 or 1 epic completions and the rest heroic, which I know in most cases is simply not correct.
    Same problem here. But im interested on raid like Citw.. Before u19 i had 18 Citw completions and now i have 12 epic and 6 heroic. How can i have completed Citw on Heroic that doesn't even exist? o.O
    I also bought timer bypass to get the 20th reward faster. Fix this at least. Nicely done.
    I Tred my main toon about 1 month ago and i did von6 only on epic difficulty but it show only 1 on epic and the rest on heroic.
    Last edited by francy91; 09-01-2013 at 01:11 PM.

  9. #88
    Community Member KingKoz's Avatar
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    Quote Originally Posted by Tolero View Post
    UPDATE: We have investigated the raid and quest completion counts and have identified the following regarding the counts:

    - The number of heroic completion and epic completions for the Caught in the Web raid are both incorrectly showing as completions from Fall of Truth. We will address this error in an upcoming patch.
    - Completions of Epic difficulty that occurred prior to Menace of the Underdark (Update 14) cannot be distinguished from heroic and are treated as heroic completions. You are most likely to experience this if you had played "epic" difficulty from the original Epic system back before the quest entrance UI was split into Epic/Heroic tabs, and Epic Character levels were introduced (suspects include: Vault of Night, Demon Queen, Chronoscope). Epic runs that occurred between MOTU and Shadowfell should properly show in the Epic side of the count. This will not be corrected.
    - Completions of Epic difficulty non-raid quests that occurred prior to Update 19 Patch 1 are listed as heroic in the completion counts (e.g. Phiarlan Carnival). Completions after U19 Patch 1 will appear in the correct column. This will not be corrected.

    We apologize for the confusion this causes to our raiders.
    What about the counters that show negative amounts? does that mean I have to give the mats/loot/favor back? :-)

  10. #89
    Community Member Episkopos's Avatar
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    Quote Originally Posted by samthedagger View Post
    I am not gonna hurl tons of Turbine hate, but I would like to voice my frustrations. My guild has a lot of toons who are practically unavailable to raid because they were on 19th completions and they are not sure if they are going to get their rewards. As the problem continues to go unfixed, misdiagnosed, and uncorrected, we are losing the pool of characters available to raid with us on guild raid nights and the problem is just getting worse.

    Please fix this bug post-haste. It needs to have top-priority. Do not wait until Patch 2. Fix it and put it up as a hotfix.


    60 VoN completions. The end reward list for my "third 20th" consisted solely of random-generated loot.

    None of my post-MotU completions showing up as Epic completions.

    And so it goes.

  11. #90
    Community Member DrunkDwarves's Avatar
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    So if the total of negative heroic completions and our epic completions is the real total and will be set back to the "correct" total after a patch. Do we lose all of the completions we did in the interval? Should we just not raid at all to avoid complications?
    Last edited by DrunkDwarves; 09-01-2013 at 11:06 PM.
    Member of Over Raided, level 100 Guild on Orien
    DPS: If it's not solving all your problems, you simply aren't using enough of it.

  12. #91
    Community Member Habitual.0's Avatar
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    Quote Originally Posted by Episkopos View Post


    60 VoN completions. The end reward list for my "third 20th" consisted solely of random-generated loot.

    None of my post-MotU completions showing up as Epic completions.

    And so it goes.
    Like many here I have run DQ in only epic difficulty and only after MotU and my completions say heroic. Also because I read this post and thought that the issue was only with CITW, So what I do? I run my 20th WDQ in hopes of finally getting a torc that never seems to drop for me. What I got was random loot.

    I put in a ticket, GM closed it without talking to me saying to put in a bug report.

    What is being done about this for people like me who thought they were safe and are now effected because there was no message about normal raids being borked?

  13. #92
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    Default My game does not start.

    My game does not start. Its Stay in 'Installing pre-reqs'
    Help me

  14. #93
    Hero
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    Quote Originally Posted by JoanaCarneiro View Post
    My game does not start. Its Stay in 'Installing pre-reqs'Help me
    There is another thread about this in general discussion...no one can log in.

  15. #94
    Community Member MIvan's Avatar
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    Quote Originally Posted by Tolero View Post
    UPDATE:
    Epic runs that occurred between MOTU and Shadowfell should properly show in the Epic side of the count.
    You are wrong. I ran VON few times in the past two months, never before. I ran it only epic, never heroic. Now i have 5 heroic and 1 epic on counter.

  16. #95
    The Hatchery Hutoth's Avatar
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    Default Or is the outage just a conspiracy to make is forget about this thread??



    (*us)
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    AUREON/ KEEPER 2006-2009 | CANNITH 2010-

  17. #96
    Community Member Volarr's Avatar
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    Default your all just starting over

    I have a first life char that has been in game since I started. All of this chars epic completions but 1 in each raid has been set to heroic completions. if I had 50 epic completions I now have 1 epic and 49 heroic. I didn't mater when I made these epic completions they all were wiped clean and converted to heroic. All the ******** doesn't change the fact that they (turbine) are making us all start over they don't care if you had 98 completions you have 1 now.

  18. #97
    Community Member Onekife's Avatar
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    Angry

    Unacceptable. The ONLY way to make this right is give heroic AND epic completions for ALL the the counted completions for each raid. The very least you can do to fix this Turbine.

  19. #98
    Community Member Zarquine's Avatar
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    And it gets better! I have done the Wheloon chain and the first Storm Horns quest on Epic Hard and what do my Quest Completions say?

    The Tracker's Trap : Heroic: 1 / Epic : 0
    Friends in Low Places : Heroic: 1 / Epic : 0
    A Lesson in Deception : Heroic: 1 / Epic : 0
    Army of Shadow : Heroic: 1 / Epic : 0
    Through a Mirror Darkly : Heroic: 1 / Epic : 0
    The Thrill of the Hunt : Heroic: 1 / Epic : 0

    My Adventure Compendium says Epic Hard for all of them.

  20. #99
    Community Member MichelOue's Avatar
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    Cool Ah critics...

    Quote Originally Posted by BOgre View Post
    This is an all time 1st for Turbine. They implement a change in preparation for a feature that may or may not ever see the light of day, and in doing so give birth to a new bug... I mean, usually you guys release new bugs WITH new features, this time you've decided to skip the feature altogether and just release the bug on its own? Genius!

    Makes me wonder how many lines of programing any of these critics could read before getting confused: IT IS THE FIRST TIME IN HUMANITY WE HAVE VIRTUAL REALITY, I praise this tremendous success where 100 years ago there was nothing.

    Bravo TURBINE< HASBRO< WIASARDS, love n peace I love the bugs to my advantage

    PS WHO EVER HAS A FROG WITH A TOP HAT LOVE< HAHAHAH I want a monkey that throws diapers my charisma tanked low.

  21. #100
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    Quote Originally Posted by Tolero View Post
    The GMs are working to help Caught in the Web runners who are in this predicament between now and when the patch is applied so that you get the list, and then when patch comes it goes to the right total number to avoid getting "skipped".
    Have you told your GMs that they're supposed to be working with the CITW players to resolve this? My husband, (toon name Jhm), had his counter showing as 1 heroic, 18 epic, and ran it after seeing that if it does mess up the end list, it would be dealt with. His ticket was responded to by Rothgar, who told him the GMs could do nothing about it, that he should take the end reward, and when his logs showed 1 heroic, 19 epic, all he did was roll back a completion so he could try again! The really sad thing is, he didn't even change the heroic so it would show 19 epic, it again says 1 heroic, 18 epic.

    Making someone repeat a raid in order to get the right list isn't very helpful, especially when the 'fix' didn't change what was causing the error in the first place.

    So is this really all that is being done, and now he is just supposed to forego raiding until this is fixed in an upcoming patch, or is there something else that he should do?
    Jolyma, Cannedjoly, Jolymassoul, Internetmyth on Argonessen

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