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  1. #1
    Producer Tolero's Avatar
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    Default Scheduled Server Downtime: 11:30 AM - 2:30 PM Eastern (-4 GMT) Thursday, August 29

    UPDATE 1:51 PM Eastern - The worlds have reopend! Enjoy.

    The DDO Game Servers will be brought down on Thursday, August 29 from 11:30 AM - 2:30 PM Eastern (-4 GMT) for an update to the game. Thanks for your patience, and we'll see you back in the game soon! Patch notes will be available during the downtime.
    Last edited by Cordovan; 08-29-2013 at 01:51 PM.

  2. #2
    Producer Tolero's Avatar
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    So just some special notes regarding this patch...

    We're breaking our usual pattern here a bit with today's update. Normally we like to give more advanced notice for "patches", but we are trying to get the bug fixes/crash fixes out ahead of the holiday weekend for players. Apologies for the short notice. Release notes will be available very shortly.

  3. #3
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    Quote Originally Posted by Tolero View Post
    Normally we like to give more advanced notice for "patches"
    Well, it's more notice than we had for the last one though I believe that was classed as an 'update' ?

    Just a shame it's going to take out the EU's peak playing hours. Again.

  4. #4
    Community Member Flavilandile's Avatar
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    Quote Originally Posted by Megahurtz View Post
    Just a shame it's going to take out the EU's peak playing hours. Again.
    We should getting used to be considered as second class players by now... At least they are not wrecking a Friday evening.... This time.

    Tolero,

    You really cannot do those updates between 2 AM and 6 AM Boston Time ?

    Is there any technical reason why you cannot do them at these time ?

    Is there any commercial reason why you cannot do them at these time ?
    On G-Land : Flavilandile, Blacklock, Yaelle, Millishande, Larilandile, Gildalinde, Tenalafel, and many other...

  5. #5
    Community Member Havok.cry's Avatar
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    Quote Originally Posted by Flavilandile View Post
    We should getting used to be considered as second class players by now... At least they are not wrecking a Friday evening.... This time.

    Tolero,

    You really cannot do those updates between 2 AM and 6 AM Boston Time ?

    Is there any technical reason why you cannot do them at these time ?

    Is there any commercial reason why you cannot do them at these time ?
    Probably, no one at work at those times to do them.
    Matt Walsh:
    But Truth is eternal, so it can never be old or new. It never ‘was’ or ‘will be.’ It just ‘is.’ It always ‘is.’

  6. #6
    Community Member Hendrik's Avatar
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    Quote Originally Posted by Flavilandile View Post
    We should getting used to be considered as second class players by now... At least they are not wrecking a Friday evening.... This time.

    Tolero,

    You really cannot do those updates between 2 AM and 6 AM Boston Time ?

    Is there any technical reason why you cannot do them at these time ?

    Is there any commercial reason why you cannot do them at these time ?
    I dare guess the same reason why you would not like to be called into work at 2am to 6am.

    Quote Originally Posted by hsinclair
    I heard the devs hate all wizards, bards, clerics, fighters, and fuzzy bunnies and only want us to play halfling barbarian/paladin shuriken specialists!

    It's totally true, I have a reliable source. You better reroll now.
    Adventurer, Bug Reporter, Mournlander.

  7. #7
    Community Member Flavilandile's Avatar
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    Quote Originally Posted by Hendrik View Post
    I dare guess the same reason why you would not like to be called into work at 2am to 6am.
    It's part of my job description to be called into work at indecent hours. I get paid for that.

    In IT and Telecom it's usually a standard feature of operational jobs ( though it doesn't seems to be the case at Turbine ) , as maintenance is done at the low time in the network...
    Which is usually at an indecent hour for the common people...

    I stopped counting my all nighters at work long ago.
    ( and yes that includes being called at 2AM on January 1st and spending the whole day in a data center trying to fix a broken system )
    On G-Land : Flavilandile, Blacklock, Yaelle, Millishande, Larilandile, Gildalinde, Tenalafel, and many other...

  8. #8
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    Quote Originally Posted by Hendrik View Post
    I dare guess the same reason why you would not like to be called into work at 2am to 6am.
    [self censored since I did not see the warning about talking about this issue before I wrote it]
    Last edited by Pantronic; 08-29-2013 at 01:32 PM.

  9. #9
    Community Member Shorlong's Avatar
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    Quote Originally Posted by Flavilandile View Post
    We should getting used to be considered as second class players by now... At least they are not wrecking a Friday evening.... This time.

    Tolero,

    You really cannot do those updates between 2 AM and 6 AM Boston Time ?

    Is there any technical reason why you cannot do them at these time ?

    Is there any commercial reason why you cannot do them at these time ?

    And then the asian players will be upset. Or what about third shifters on their day off, wanting to get some gaming in?

    There is no good time to do updates for a game that is worldwide, so they pick the largest audience and work around there. The US is the main audience, and they are based in the US, so they work around that schedule.
    Shorlong - Pale Master, Cevon - Druid Archer, Gorgnak - Barbarian, Addanc - Bear Tank, Juristash - Shadar Kai Assassin, Treiah - Morninglord Tempest Ranger, Baylfyre - CC Bard, Deimanus - Bladeforged Melee Arti, Daerian - Healing Cleric Morninglord, Krazig - Pally Tank, Veriste - Shadar Kai Death Knight, Xanapheia - TWF FVS, Helainia - Shadar Kai Henshin-Theif

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  10. #10
    Community Member Teh_Troll's Avatar
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    Quote Originally Posted by Shorlong View Post
    The US is the main audience, and they are based in the US, so they work around that schedule.
    Anyone else thinking about the "Team Amrica: World Police" theme song right now?

  11. #11
    Community Member Grimlock's Avatar
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    Quote Originally Posted by Flavilandile View Post
    We should getting used to be considered as second class players by now... At least they are not wrecking a Friday evening.... This time.

    Tolero,

    You really cannot do those updates between 2 AM and 6 AM Boston Time ?

    Is there any technical reason why you cannot do them at these time ?

    Is there any commercial reason why you cannot do them at these time ?
    Can I remind you that this is a game created and run by a company in the United States whose main customer base consists of American citizens?

    Can I also remind you that from a business perspective hiring and staffing a group to work a third shift schedule for a software/gaming company would amount to a ridiculous amount of labor/overhead not to mention overtime expenses that does not have any ROI what so ever?

    Please be realistic. You live in Europe/Asia you will have to deal with United States timezones with respect to patches/updates.
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  12. #12
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    Quote Originally Posted by Grimlock View Post
    Can I remind you that this is a game created and run by a company in the United States whose main customer base consists of American citizens?

    Can I also remind you that from a business perspective hiring and staffing a group to work a third shift schedule for a software/gaming company would amount to a ridiculous amount of labor/overhead not to mention overtime expenses that does not have any ROI what so ever?

    Please be realistic. You live in Europe/Asia you will have to deal with United States timezones with respect to patches/updates.
    This is way too sensible for a patch notice thread.

  13. #13
    Community Member HernandoCortez's Avatar
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    Quote Originally Posted by Grimlock View Post
    Can I remind you that this is a game created and run by a company in the United States whose main customer base consists of American citizens?

    Can I also remind you that from a business perspective hiring and staffing a group to work a third shift schedule for a software/gaming company would amount to a ridiculous amount of labor/overhead not to mention overtime expenses that does not have any ROI what so ever?

    Please be realistic. You live in Europe/Asia you will have to deal with United States timezones with respect to patches/updates.
    I wonder how long this game would last if everyone else but north americans quit playing it. Glad Turbine don't think like you do.

  14. #14
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    Quote Originally Posted by Flavilandile View Post
    We should getting used to be considered as second class players by now... At least they are not wrecking a Friday evening.... This time.

    Tolero,

    You really cannot do those updates between 2 AM and 6 AM Boston Time ?

    Is there any technical reason why you cannot do them at these time ?

    Is there any commercial reason why you cannot do them at these time ?
    That's Oz, Korea and Japan peak playing hours. Try again!
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  15. #15
    Community Member Chaimberland's Avatar
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    Quote Originally Posted by Flavilandile View Post
    We should getting used to be considered as second class players by now... At least they are not wrecking a Friday evening.... This time.

    Tolero,

    You really cannot do those updates between 2 AM and 6 AM Boston Time ?

    Is there any technical reason why you cannot do them at these time ?

    Is there any commercial reason why you cannot do them at these time ?
    It doesn't matter when an update is done, it will inconvenience somebody.

  16. #16
    Community Member Flavilandile's Avatar
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    Quote Originally Posted by Chaimberland View Post
    It doesn't matter when an update is done, it will inconvenience somebody.
    I agree, and all the data we have so far tells us that the time of least inconvenience is between 2 AM and 6AM Boston time.

    On G-Land : Flavilandile, Blacklock, Yaelle, Millishande, Larilandile, Gildalinde, Tenalafel, and many other...

  17. #17
    Community Member AuraAten's Avatar
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    Quote Originally Posted by Flavilandile View Post
    We should getting used to be considered as second class players by now... At least they are not wrecking a Friday evening.... This time.

    Tolero,

    You really cannot do those updates between 2 AM and 6 AM Boston Time ?

    Is there any technical reason why you cannot do them at these time ?

    Is there any commercial reason why you cannot do them at these time ?
    The overtime for those hours is probably very high, and since so many people went "free to play" instead of "pay to win" (not my words just a quote) that can be a financial hardship.

  18. #18
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    Thumbs down

    Please next time don't even write the d*** "scheduled downtime" thing....Honestly....

  19. #19
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    Quote Originally Posted by Flavilandile View Post
    We should getting used to be considered as second class players by now... At least they are not wrecking a Friday evening.... This time.

    Tolero,

    You really cannot do those updates between 2 AM and 6 AM Boston Time ?

    Is there any technical reason why you cannot do them at these time ?

    Is there any commercial reason why you cannot do them at these time ?
    Seriously? Because maybe the devs that live in Boston don't want to work in the damned middle of the night.

    There are 24 time zones in the world, it's always going to be peak time for someone, somewhere. It's not as though the Euro time zones are ever the only ones inconvenienced, it's just that the lot of you who whine every single patch only recall when the downtime hits your playing hours.

  20. #20
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    Quote Originally Posted by FrancisP.Fancypants View Post
    Seriously? Because maybe the devs that live in Boston don't want to work in the damned middle of the night.
    .
    I know its completely unrealistic, but they would not have to Work the middle of the night patching if they made the **** Work the first time...
    Quote Originally Posted by Qhualor View Post
    Let the nerd rage flow through you. Don't hold back. I bought a lot of popcorn in anticipation for when Turbine decided to finally fix one of the many easy buttons.
    Danish migrant from DDO Europe, where I have been playing since beta.
    Thelanis (since march 2010)

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